Service Representative Customer
Resume:
Jessica Goings
Granite City, IL *****
**********@*****.***
Authorized to work in the US for any
employer
Work Experience
Machine Operator 1
Aerofil Technologies Inc - Sullivan, MO
March 2018 to January 2019
I ran 3 machines safely on an aerosol production line. I was responsible for preventative maintenance on the machines. I had to perform hourly quality checks to ensure quality products. Trained in changeover process of the machines, necessary to run different products for different orders. Also, familiar with LEAN production.
Teller Supervisor/Customer Service Representative
People's Bank
June 2005 to January 2012
• I was teller supervisor at my branch
• I was responsible for scheduling the tellers
• I was responsible for periodic performance reviews
• Maintained a cash drawer, balanced several times daily
• Counted and balanced the vaults daily
• Waited on customers making deposits into various accounts
• Balanced customers checkbooks fixed discrepancies
• Answered customer service phone calls
• I was a Deposit Counselor/Customer Service Rep.
• Opened new accounts checking/savings, IRA's/C/D's and other accounts
• Created new debit cards on site and activated same day
• Attended meetings frequently
• Attended quite a few training seminars. For managing and banking Housekeeping
Blue Springs Ranch - Bourbon, MO
May 1999 to September 2005
• Disinfected (area or item rooms bathrooms counters equipment)
• Cabins housekeeper
• Trained new hires
• Cleaned windows
• Kept rooms stocked
• Removed waste daily
• Prepared linens
• Cleaned and organized kitchen, bedrooms, stairwells, restrooms, hallways and Shower house I worked for 6 seasons as a housekeeper cleaning 30+ cabins on the busy days and also attended the shower house. Education
High school diploma
Ged/Re-Entry Program - Union, MO
Skills
• Manufacturing
• Warehouse Experience
• Packaging
• Assembly
• Quality Inspection
• Materials Handling
• Computer Skills (8 years)
• Microsoft Word
• Customer service (10+ years)
• Cash handling (8 years)
• Office experience
• Housekeeping (6 years)
Languages
• English - Expert
Assessments
Attention to detail — Proficient
February 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cleaner fit — Proficient
March 2022
Measures the traits that are important for successful cleaners Full results: Proficient
General manager (hospitality) — Proficient
March 2022
Solving group scheduling problems and reading and interpreting P&L statements
Contact this candidate