Customer Service Logistics Analyst

Kaylne Goodson Oakland, CA 719-***-**** LinkedIn adwq57@r.postjobfree.com

Professional Experience

U.S. Navy Various Locations

Purchase Officer, Vendor Operations 2020 - Present

● Manages a budget of over $650K annually and approved the purchase of 375 essential supplies to ensure uninterrupted operations

● Leads a cross-functional team of supply and engineering leaders to expand system and operational compliance across all customer service channels

● Negotiates RFPs for current and future vendors

● Reducing time spent per purchase using a process that increases productivity and speed of procurement

Inventory Manager, Fulfillment Team Lead 2017 - 2020

● Led overall organizational logistics; managed a team of 30 in day-to-day operations with an inventory of over $19M in mission critical parts

● Approved purchase orders, solicited bid proposals, and reviewed RFQs for services

● Developed and managed supply chain metrics through cost analysis, delivery, quality performance and risk management

Procurement Manager, Warehouse Operations 2014 - 2017

● Increased 4.7% of supply effectiveness by providing technical data edits through various operational departments

● Monitored supply chain performance KPI’s including inventory turns, vendor delivery, past due items below minimum levels, and monthly inventories of items exceeding max levels

● Coordinated with vendors and supply team to resolve shipping and receiving discrepancies

● Developed, refined, and maintained knowledge management training to publish safe and efficient logistic operations

Logistics Analyst, Operational Lead 2011 - 2014

● Analyzed databases and identified component usage and trends through product shelf life-cycle

● Evaluated existing capabilities and established new systems and processes for reporting the analysis of logistics operations

● Identified opportunities for process improvement using Lean/Six-Sigma techniques Education

Embry-Riddle Aeronautical University July 2016

B.S. in Logistics & Supply Chain Management Rota, Spain Burlington County College December 2013

B.S. Business Management Mount Laurel, NJ

Operational Logistics Technical School December 2010 Supply Chain Operations/Management Meridian, MS

Skills

Technical: Secret Clearance, ERP, NetSuite, Lean Six Sigma Green Belt, MS Office, Google Workspace, SAP IBP

Non-Technical: Leadership, Talent Development, Communication, Networking, Program & Project Management, Problem Solving, People Management

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