Rachel Rodriguez
Bakersfield, CA *****
***************@*****.***
To obtain a position with a company where I am able to utilize my skills and experience in order to benefit myself and others.
Authorized to work in the US for any employer
Skills
● Bilingual
● • Insurance Verification
● • Accounts Payable & Receivable
● • Referral Authorization
● • Answer Multi Phone Lines
● • Valid CDL Class C
● • Scheduling appointments
● • Data Entry
● • Customer Service Skills
● • Receptionist
● • Time Management
● • Medical Terminology
● • Medical Office Experience
● • Venipuncture
● • Communication skills
● • Computer skills
● • Patient observation
● • Phone Etiquette
Work Experience
Adoption Receptionist
Bakersfield SPCA - Bakersfield, CA
January 2013 to June 2018
• Assisted in answering calls from the public regarding strays, adoptions, impounds and other general information • Returning messages from the public • Assisted intaking, evaluating and vaccinating animals • Making and scheduling appointments for animal surrender or PTS • Handled monies received from adoptions, events, and custody of animals
• Released animals to owners according to procedures and policies Front Office Receptionist
Law Office of Janice Banducci - Bakersfield, CA
August 2010 to March 2012
• Answer phones, direct calls and messages • Make and schedule appointments • Customer service • Handled monies received • Submitted monthly billing • Mail distribution • Handled office machines • Filing and purging charts Referral Coordinator
Valley Medical Group - Bakersfield, CA
2007 to 2008
1. Submitted supported documents to insurance for referral approval 2. Connect Patient with Specialist
3. Scheduled Appointments
4. Verified Insurance
Education
High school diploma in general study
Corcoran High School - Corcoran, CA
Clinical Training Institute in Phlebotomy
Bakersfield, Ca
Certifications and Licenses
Certified Phlebotomy Technician I
April 2022 to April 2024
Assessments
Administrative Support — Proficient
May 2020
Using basic scheduling and organizational skills in an office setting. Full results: Proficient