CARMEN D. FIELDS
**** ***** ** * ***********, IL, 62702 Apt 15
763-***-****, ***********@*****.***
OBJECTIVE/SUMMARY
My objective is to become the best at Customer Service by being a manager in Cutsomer Service or Custoemr Realtions. I believe that oral and written communication skills has sound judgement. I would consider myself to be an excellent decision maker. I work independently well with little to no supervision during my first week of employment. I work well in teams and facilitate open dialogue. I always meet expectation in the work force. SKILLS & ABILITIES
● Flexible and fast-paced
● Detail oriented,
● Multi-tasker
● Effective trainer
● Critical thinker with strong analytical and problem-solving skills.
● Exceptional organizer & planner,
● Conscientious, interpersonal cultural skills, and customer service skills
● Dedicated to working independently or as a part of an integrated team with a high level of commitment and proficiency. EMPLOYMENT HISTORY LEADERSHIP EXPERIENCE
August
2019-Present
Cashier, Customer Service Manger (CSM) and Customer Service Money Handler (CSMH)
Walmart 3401 Freedom Dr, Springfield, IL 62704
● Responsible for supervising a youth group of 14 high school students
● De-escalated issues that arose in the work place
● Open and close the store
● Problem solver
● Planned, executed, and supervised multiple projects/trainings
● Assisted in managing operations on the Front end of the store
● Withdrew large amount of money
● Sent and Receive large amounts of money transfers from different states and countries
June
1997-October
1997
Safety Aid Security
1230 N. Larabee Chicago IL, 60610
● Secure my surroundings
● Sign In/Out residents and visitors
● Patrols on the premises every hours
January 1997
- April 1997
1st Security Officer
2552 W. 135th st. Blue Island IL, 60406
● Follow rules and procedures on safety
● Sign In/Out residents and visitors
● Montiroing security camera and log book
EDUCATION
March 3rd
2010
Nation High School
3141 Piper LN Charlotte NC, 28208
English/Writing Skils
Fundamentals of Mathemathics
Personal Managment
Oral communication and presentation skills
American Literature
March 2006-
October 206
College: Westren Career College
15555 E. 14th St. San Leandro CA. 94578
● Medical Assistant
● CPR Certified
● Patient Relations
July
2010-July
2012
Billing and Coding
Saint Paul College 235 Marshall Ave Saint Paul, MN 55102
● Related Courses: Nutrition, and Health Care Ethics. o Pregnancy coding
● Evaluation and management doing
● Diagnoses and procedure coding
REFERENCES
Available upon request