Alfranzo Timothy Davis
Cell 202-***-****
**************@******.***
OBJECTIVE
I am seeking a position where my training, extensive experience, and background in Customer Relations and Logistics can help further my professional growth.
PROFILE
Skilled and dedicated Customer Relations Technician and Logistic Services with more than 30 years of experience coordinating, planning, and supporting daily operational and logistical management functions.
ACCOMPLISHMENTS
Served 13 years on active duty in the United States Army, as a Human Resources Specialist and NCO from September 1982 to September 1996
Entrusted with personnel records of 600-800 soldiers over a 14-year period
Trained and mentored more than 250 soldiers and civilians in all areas of personnel management operations
Handled many different areas in the military, Personnel Management, Records Manager, Inventory Coordinator, Assets Manager
PROFESSIONAL AND PERSONAL STRENGTHS
Demonstrated capacity to provide comprehensive Logistic Support, excel at maintaining accountability, logistic planning, meeting deadlines, and plans.
Adept at developing and maintaining logistic processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and result-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in the initial stages.
PROFESSIONAL EXPERIENCE
Clothing Processor Nordstrom Receiving Warehouse
Largo, MD October 21 – December 2022
Inspected and ensured clothes, shoes, and jewelry were good for sale on a regular basis.
Used a hand truck to transport clothing to the delivery staging area.
Warehouse Associate Amazon
Sterling, VA May 2021 - October 2021
June 2020 - November 2020
Processed packages for delivery on a regular basis.
Physically lifted 30lbs or more daily.
Diverted packages to their assigned processing areas.
Staged processed packages to the pick-up areas for delivery drivers.
Team Leader CW Resources
Alexandria, VA June 2011 - May 2021
Trained, supervised, and motivated cleaning staff.
Arranged maintenance and repair of cleaning equipment, e.g., vacuum cleaners and buffers
Prepared necessary administration and paperwork for scheduling and monitoring daily workflow for completeness and efficiency.
Assisted in the formulation of budgets for labor, materials, equipment, and capital expenditures.
Counseled and coordinated with customer management representatives on all matters relating to services performed.
Planned, assigned, and/or supervised the performance of general custodial functions such as sweeping, mopping, and dusting; the cleaning of office furniture, walls, windows, and floors; and the emptying of trash, as needed in support of the department’s mission.
Volunteer Child Care Provider District Heights, MD
September 2010 - June 2011
Proficient in ensuring appropriate supervision, care, and safety of each assigned child.
Effectively managed infants, toddlers, and young adults, ensuring that their emotional and physical needs are met
Supervised students during indoor and outdoor activities
Communicated effectively with peers and parents to ensure a consistent and engaging classroom setting
Letter Carrier United States Postal Service
Louisville, KY May 1994 – September 2010
Responsible in sort, bundle, and delivery of mail addressed to homes and businesses on an assigned route with 750 residents, on assigned routes daily
Obtained signatures to confirm delivery of registered, certified, and insured mail
Required to be able to lift between 50 to 80 pounds to load a delivery truck, distribute mail, and organize the contents of the vehicle.
Sergeant United States Army (Reserves)
Fort Knox, KY March 1993 – September 1996
Served as processing administrator for a 200-man training Battalion, on a quarterly basis, responsible for intake registration, location orientation, and ensuring all incoming recruits were on time
Responsible for all military training equipment to ensure accountability, accountable for all military personnel and recruits, and documentation for reporting to commanding officers
Supervised 50 to 100 recruits on the education of military protocol, weapon safety, and drill ceremony policy and expectations
Specialist United States Army (Active)
September 1982 – October 1992
Prepared training schedules for daily-operations, field training exercises, and physical training evolutions for a 600-man battalion at Fort Polk, LA
Responsible for all aspects of personnel accountability, personnel actions, financial and personnel records review and maintenance of 2,600 personnel files, for the Headquarters of Military Personnel in Chicago, IL
Collaborated with Military Police battalions to assist with appropriate documentation of detainees of the War on Terrorism personnel for Operation Desert Storm
Assisted Military intelligence battalion with counter-intelligence operations by identifying language capabilities and security background at Fort Riley, KS
EDUCATION
Chamberlain Vocational High School, Washington, DC, Diploma 1982