Customer Service Cashier

PRAGYA NAGPAL

*** ***** ******, ********, ******* 519-***-**** **************@*****.***

Skills Summary

Hardworking and detail-oriented cashier with expertise in drawer management, refund handling and inventory control. Multitasking and reliable professional with skills in customer service, promoting sales, keeping the store organized and processing transactions. Creative and attentive problem-solver committed to enhancing customers’ experience.

Education

Post Graduate Diploma – Strategic Global Business Management – Conestoga College, Kitchener, ON (2023- Present)

Diploma in Website Development – YWCA, Connaught Place, Delhi, India ( 2021-2022). Experience

Cashier- Sugary Frost Bakery

(May 2022 – October 2022)

• Assisted customers with general inquiries.

• Picked, organized, and verified orders for delivery or pickup.

• Achieved cashier metrics on a daily basis.

• Ensured and maintained inventory accuracy.

• Kept the register area neat and stocked with essential supplies.

• Maintained a safe and clean working environment by complying with procedures, rules, and regulations.

• Identified guest’s needs and recommend additional offerings. Professional Skills

• Excellent decision making abilities and problem solving skills.

• Strong work ethic and ability to work with minimal supervision.

• Have basic math skills and good attention to detail.

• Excellent customer service skills.

• Great communication skills.

• Take initiative and work well with minimal supervision.

• Adaptable in a fast-paced work environment.

Languages:

2

Hindi: Fluent, Mother Tongue

English: Fluent (speaking, Reading, Writing)

Availability:

Monday: 1pm – Closing

Tuesday: Full Day (From opening to closing, Even overnights) Wednesday: 7pm – Closing

Thursday: 6pm – Closing

Friday: Full day ( from opening to closing, Even overnights) Saturday: Full day (from opening to closing, Even overnights) Sunday: Full day (from opening to closing, Even overnights)

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