Executive Administrative Assistant

Danielle Brunson

**** ***** ***** **

Austin, TX 78758

(C) 443-***-****

**********@*****.***

Best way to contact: Email

Objective:

With over five years of Executive Assistant experience; My purpose is to obtain a position where I can assist in achieving company goals, while gaining experience and providing a welcoming atmosphere.

Education:

The Art Institute of Austin Austin, TX

Animation; Architecture

Carver Center for Arts and Technology

High School Diploma Towson, MD

Visual Arts; Graphic Design August 2011- May 2014

Skills & Achievements:

Presidential Award for A’s, Honor Roll, and Scholastic Honorable Mention for Art, Advanced knowledge in Microsoft Office, Adobe Series, G Suite, Outlook, Salesforce, and AutoCad.

Employment History:

Allergan November 2021- Current

Product Surveillance Technician

Austin, TX

*Reviews case records to ensure that decisions and/or actions are in compliance with federal and state laws, regulations, and agency policy; make recommendations for the correction of deficiencies. Reviews and analyzes case records to obtain pertinent information regarding eligibility status of Coolsculpting Patients.

Baltimore Gas and Electric March 2021- October 2021

Collections Representative

Baltimore, MD

*Handle and resolve complaints.

*Assist customers with payment arrangements in order to avoid service disconnection.

*Restore gas and electric services for customers.

*Provide assistance for all accounts placed in collections status.

*Interact with customers to provide information in response to inquiries about utility services.

DataFlow Computers October 2015– November 2021

Personal Assistant/ Administrative Assistant

Baltimore, MD

*Answered Incoming calls and Transferred to Appropriate Department

* Inputted Customer Tickets in Database

*Assisted with Carrying Computer Equipment

*interact with customers to handle complaints, process orders, and provide information about an organization’s products and services

*Scheduling meetings and appointments.

*Manage expenses

*Taking notes and minutes in meetings.

*Ordering and taking stock of office supplies.

*Being a point of contact for a range of staff and external stakeholders.

Helping Empower All Lives December 2016- May 2019

Medical Administrative Assistant

Baltimore, MD

* To assist and provide services such as casework, treatment, outreach development, and referrals to disabled persons; by arranging, scheduling, authorizing, and monitoring accommodation services, such as interpreters and job coaches.

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