Data Entry Customer Representative

JORDAN PARKER

*** ******* ***, *******, *******, 32771, US • 407-***-**** • *********************@*****.*** Customer Representative - April, 2014 to May, 2020 Carnival Cruise Line - Sanford, FL

Listened to the questions and concerns of customers in order to provide answers or responses. Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes. Provided excellent customer service by quickly resolving issues and responding to inquiries. Customer Sales Specialist - May, 2011 to October, 2014 Disney World - Orlando, FL

Educated customers about promotions to increase sales. Evaluated expected product demand and coordinated required merchandise levels to meet objectives. Placed a strong emphasis on product specifications in order to meet the needs of customers. Nursing - Associate of Arts - 2018

Seminole State College - Sanford/Lake Mary Campus - Sanford, FL Invoice processing

Automatic call distribution ACD system

Proofreading

Cheerful and energetic

Professional telephone demeanor

Savvy negotiator

Superb sales professional

Dependable and reliable

Data entry

When it comes to communicating with customers and vendors, analyzing and resolving complex issues, and keeping detailed records of account interactions, you'll be in good shape.

Customer service specialist with experience in lead generation, customer relationship development, and sales. Capable of detecting and resolving issues, promoting new products, and exceeding sales targets. Work History

Education

Skills

Professional Summary

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