Stock Associate Customer Support
Resume:
Reggie Jones
*************@*****.***
Summary
Fast learner, experienced Warehouse, Merchandiser and Custodial skilled worker ready to perform difficult tasks in the required time frame while maintaining a positive productive attitude. Seeking to return to the Direct Care support field to continue the path I began at Ultimate Home Care.
Skills and Proficiencies
Detail oriented, Hands-on experience providing customer support, administrative support, and residential support services to assist individuals and management with resolving complaints and processing inquires to improve administrative support, time management, and customer support services.
Work Experience
Street Sense Media, Washington, DC – Vendor 10/2015 - Present
•Manage my own newspaper sales business, setting hours and goals each week.
•Utilized interpersonal skills to establish a customer base and provide great customer service.
International Cleaning Corporation (ICC) 06/2014 - 09/2015
Washington, DC – Custodial Worker
•Maintained a clean office by emptying wastebaskets to the disposal area, and upkeeping floors, rooms, hallways, lobbies, restrooms, lounges, and any other work areas.
•Utilized power-operated cleaning equipment, as needed.
Ultimate Home Care,
Takoma Park, MD – Administrative Support 05/2013 – 12/2013
•Acted as a payroll assistant, collecting time sheets and reviewing for accuracy.
•Conducted receptionist responsibilities, including answering phones, routing calls, and taking messages.
•Responsible for filing, copying documents, faxing and additional administrative duties.
•Provided customer support to customers' inquiries and direct support to residential individuals as required.
Office Depot, 12/2012 – 04/2013
Arlington, VA – Retail Sales Consultant/Merchandising Stock Associate
•Engaged customers and provided excellent customer service experience.
•Developed product and solution knowledge, and utilized selling skills, to assist customers.
•Processed inventory, and proactively investigated and corrected any issues or discrepancies.
Hadeed Rug Cleaning,
Alexandria, VA – Driver/Warehouse Worker 11/2011 – 07/2012
•Responsible for locating products and loading trucks for delivery.
•Delivered products as required onto & off the loading docks to the required location.
Education and Training
Job Corps Vocational School Washington, DC Building Maintenance Certificate 1998
Frank W. Ballou High School Washington, DC High School Diploma 1997
References Available Upon Request
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