Service Representative Data Entry
Resume:
Summer O'Neal
Calhoun, GA *****
adwppt@r.postjobfree.com
Work Experience
Customer Service
Prestige Mills - Calhoun, GA
June 2019 to March 2023
1. Responsible for answering large amount phone calls, 2. Order entry / cancellation via phone and email
3. Responding to customers inquiries via phone and email 4. Build relationships of trust through open and interactive communication 5. Provide correct and complete information by using the right methods/tools 6. Persuade customer(s) to reconsider cancellation if needed 7. Follow procedures, guidelines and policies
8. Advise on company / product information
Customer Service
Catalyst Carpet Service - Calhoun, GA
June 2017 to June 2019
1. Responsible for answering large amount phone calls, 2. Order entry / cancellation via phone and email
3. Responding to customers inquiries via phone and email 4. Build relationships of trust through open and interactive communication 5. Provide correct and complete information by using the right methods/tools 6. Persuade customer(s) to reconsider cancellation if needed 7. Follow procedures, guidelines and policies
8. Advise on company / product information
Customer Service Representative
Prestige Mills - Calhoun, GA
September 2015 to June 2017
1. Responsible for answering large amount phone calls, 2. Order entry / cancellation via phone and email
3. Responding to customers inquiries via phone and email 4. Build relationships of trust through open and interactive communication 5. Provide correct and complete information by using the right methods/tools 6. Persuade customer(s) to reconsider cancellation if needed 7. Follow procedures, guidelines and policies
8. Advise on company / product information
Cashier/Customer Service
Big Johns Treate Shoppe - Calhoun, GA
June 2013 to September 2015
1. Collect cash and credit card payments from customers 2. Make change accurately
3. Maintain cash control over register
4. Count cash in register at the beginning and end of shift to ensure that amounts are correct and that there is adequate change
5. Greet customers when entering or leaving establishment Cashier/Sales Associate
Electric Rayz Tanning Salon - Calhoun, GA
January 2012 to June 2013
1. Collect cash and credit card payments from customers 2. Make change accurately
3. Maintain cash control over register
4. Count cash in register at the beginning and end of shift to ensure that amounts are correct and that there is adequate change
5. Greet customers when entering or leaving establishment 6. Selling packages and a wide variety of products to customers. 7. Ensuring that customers were satisfied with their visit. 8. Answering any questions or concerns that any customers had. 9. Provide a clean environment for customers.
Education
High School Diploma
Sonoraville High School - Calhoun, GA
2008 to 2012
Skills
• Retail Sales
• Cash Handling
• Sales
• Cashiering
• Order Entry
• Data Entry
• Typing
• Pricing
• Microsoft Outlook
• Freight Experience
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