Imani Dwyer
Goal in the Workforce
Columbia, SC *9210
adwpp3@r.postjobfree.com
I am looking for employment that will benefit me whole heartily as an U.S Citizen and allow me to be a great contributor to the working society. Also, I am interested in a career that will help me prosper and grow to gain managerial position and experiences.
Authorized to work in the US for any employer
Work Experience
Housekeeping
Park Hospitality Group NC - Columbia, SC
December 2019 to Present
• hotel housekeeper
• Clean and disinfect all areas of vacant dirty rooms.
• Provide guest service to any guests that requests so.
• Experience in laundry
Remote customer service representative
Teleperformance - Columbia, SC
January 2020 to July 2021
Answered inbound call
Followed the call flow
Gave customers satisfactory responses and solutions
• Created call center scripts
• Resolved customer issues
Housekeeper
Comfort Suites - Lexington, SC
February 2019 to December 2019
I clean and maintain rooms in the establishment. I make sure guests are provided with the best service and that I meet all cleanliness expectations.
Cart Builder
Home Depot Distribution - Lexington, SC
July 2018 to August 2018
Packaged boxes up to 60lbs on to rolling carts to be loaded into trucks. Housekeeping
Newbold Services - Lexington, SC
January 2018 to April 2018
Cleaned 12 sets of restrooms and 5 canteens.
Mopped /Swept
Cleaned windows
Disposed trash
Restocked toiletries
Circulation Desk Asistant
Francis Marion University Rodgers Library - Florence, SC February 2015 to May 2016
Shelving books
Shelf reading
Check in/out books
Assisting students and professors
Handling library fees
Camp Counselor (Volunteer)
Camp Rocky Bottom for the Blind - Pickens, SC
June 2014 to June 2014
Cared after a group of visually impaired girl (ages 7-13) Set uup activities
Prepared meals
Advocate for legally blind young women
Education
None in Sociology-crimnology
Coastal Carolina University - Conway, SC
August 2017 to December 2020
None in Sociology
South Dakota State University - Orangeburg, SC
August 2016 to December 2016
None in Early childhood education
Francis Marion University - Florence, SC
January 2015 to May 2016
Skills
• Microsoft office (Less than 1 year)
• Customer Service
• Organizational Skills
• Cleaning
• Customer Service Skills
• Strategic Planning
• Hospitality
• Housekeeping
• Time Management
• Meal Preparation
• Library Services
• Childcare
• Guest Services
• Curriculum Development
• Teaching