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Tori Aleta

Hattiesburg, MS

adwpn1@r.postjobfree.com

601-***-****

Summary

Proven track record of performing customer service activities such as answering phones and providing information to customers.

Good with people and details, and always looking for new ways to improve processes. Demonstrated capability to adapt to new situations, manage multiple tasks, and work collaboratively with clients.

Strong attention to detail and ability to multitask Stay at home mom/caretaker from 2011-2019. Taking care of my sick uncle then great grandma. Education

Dominion Christian Academy

High School • Bay Saint Louis, MS

Volunteered on a monthly basis to prepare meals at the local community food bank. Currently completing courses in computer science, robotics and statistics. Achieve Graduation two years early.

Experience

DoorDash

Delivery Driver • Hattiesburg, MS

Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for multiple months. Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.

Stafford Construction & Rentals

Office Assistant/Receptionist • Hattiesburg, MS

Handled customer requests and maintained accurate notes for each request. Proactively addressed client complaints and resolved them within minutes, with a high satisfaction rate. Ensured all workflow processes were automated and efficient and managed a semi-automated payroll process. Skills

Computer literacy, Communication skills, Time management, Documentation review, Microsoft excel, Microsoft word, Customer Service Skills

Languages

English