Administrative Assistant Sales Associate

Pamela Massaro

*******@*****.*** • linkedin pmassaro212

646-***-**** • New York, NY

Administrative Assistant

Qualifications

Summary

Resourceful and organized professional practiced at executing administrative duties and accounting tasks. Outgoing, positive, and engaging with proven strengths in communication and rapport building. Successfully provide customer service to a diverse client base, demonstrating patience and professionalism to generate strong rates of satisfaction. Sustain accuracy and proficiency within fast-paced, deadline-driven environments. Proficient user of MS Office, Adobe Acrobat, Read Soft, PeopleSoft, Intuit,Teachable, SAP, GoToMeeting, Wix, Thinkific, Google Docs and Google Meet.

●Office Administration ● Project Management ● Customer Service

●Accounting Processes ● Database Administration ● Marketing

●Calendar & Email ● Records & Reports ● Collaboration

Career

Experience

Administrative Assistant, The Food Protection Project New York, NY 2021 - 2023 Providing remote support. In charge of booking clients for their ServSafe Manager Certification training and exams. Management and coordinator of proctor logistics, client relations and technical support as well as managed marketing and information system audits.

Administrative Assistant, Marriott Hotel Jersey City, NJ 2011 - 2019

Offered high-level administrative support while managing daily operations at a busy office. Completed accounting functions, including managing purchase orders, processing checks, producing credit memos, processing expense reports, and reconciling invoices. Provided full administrative support to maintain efficient daily operations and maintained records in compliance with organizational policies.

Maître D', Bergdorf Goodman New York, NY 2008 - 2010

Supported operations for a luxury department store. Answered telephone, took reservations, and maintained accurate records to reduce errors. Clearly communicated with colleagues and provided training to new employees. Addressed customer issues and aided staff when appropriate to maintain continuity of service.

Additional Experience:

Bank Associate, ING Direct Bank, FSB 2006 - 2007

Sales Associate, NY Presbyterian Hospital Gift Shop 2005 - 2006

Assistant Manager, BSC Integrity Food 3663 2003 - 2004

Education

Writing & Literature Coursework 4.0

Borough Manhattan CUNY College

Certificate in Principles of Accounting

Career Blazers Institute

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