Customer Service Crew Member
Resume:
Katherine Cornette
Fairborn, OH
************@*****.***
Work Experience
Crew Member
Wendy's - Fairborn, OH
August 2021 to Present
• Worked well in a fast-paced, high pressure environment
• Greeted and served customers
• Answered customer questions
• Maintained a positive relationship with coworkers
• Took cash and credit card payments
• Maintained store cleanliness
• Prepared food and stocked the freezer and fridge
• Restocked supplies
• Provided customer service with a smile
Personal Care Assistant
Lavender Solutions - Dayton, OH
August 2019 to February 2020
Housekeeping, laundry, errands, bed bath, showering and meal prep. Janitor
Clean All Services - Fairborn, OH
June 2019 to October 2019
Commercial cleaning for banks and office buildings. This includes mopping, sweeping, dusting and trash removal.
Home Manager
Graceworks Lutheran Services - Centerville, OH
January 2018 to March 2019
Over seeing the daily operations of the home, residents and employees. Financial management for all residents in the home. Schedule and taking residents to all Dr appointments. Home manager/ direct care specialist
Equal People - Fairborn, OH
January 2015 to January 2018
Responsibilities
Assist with laundry, bathing and general house keeping. Cook all meals for clients. Pass medication. County meetings for clients. Managing staff in home. Daily paperwork. Certified to pass meds in DD home setting in the state of ohio
Accomplishments
Individual specific training for staff. Conducting home meetings with staff. County paperwork. Transportation to appointments and community activities. Showed other employees proper lifting techniques.
supervisor
army and air force exchange Charleys - Fairborn, OH July 2012 to January 2015
Responsibilities
Manage crew. Time sheets. Inventory. Customer service. Clean. Cash management. Accomplishments
I have helped sales and have got inventory under control. serve safe certification Skills Used
Customer service and good time management
Crew Member
subway - New Lebanon, OH
July 2008 to July 2012
Responsibilities
Customer service. Prep. Inventory. Open and close. Clean. Some cash management. Accomplishments
Trained all new employees.
Skills Used
Customer service and some assistant manager skills. shift 1 lead
speedway - Englewood, OH
July 2007 to January 2008
Responsibilities
Do price surveys for gas prices, run a cash register, train crew, stock, and check vendors in. Accomplishments
Taught new hires good customer service skills.
Skills Used
Good customer service and organizational skills.
housekeeping
gorsuch - Englewood, OH
May 2006 to July 2007
Responsibilities
Cleaning building. Hosting and preparing residents holiday parties. Accomplishments
Had a wonderful working relationship with all the residents of the retirement complex. Skills Used
Great cleaning and ability to put together special holiday events for the residents. alzheimer unit lead care supervisor
the gables at singing woods - Clayton, OH
August 2005 to May 2006
Responsibilities
Time sheets for job assignments. Personalised service plans for new residents. Basic adl's for residents. Dinner service and feeding, baths, laundry and activities. Accomplishments
When i first started at this facility there were not any service plans for any of the residents. So i evaluated each resident under my unit to meet what their individual needs were. This made a huge difference in putting the right care giver with the right resident. Skills Used
Ability to organise and to work outside the box. Good communication skills. Education
Associate in Medical Assisting
southwestern - Dayton, OH
2008 to 2010
Skills
• Caregiving (10+ years)
• Cleaning
• Excel
• Management
• Housekeeping
• Commercial Cleaning
• Laundry
• Assistant Manager Experience
• Food Preparation
• Home Care
• Medication Administration
• Financial Management
• Meal Preparation
• Cooking
• Custodial Experience
• Senior Care
• Leadership
• Cash Handling
• Dementia Care
• Vital Signs
• Food Production
• Kitchen Experience
• Patient Care
• Alzheimer's Care
• Memory Care
Certifications and Licenses
ServSafe
March 2014 to March 2018
CPR & First Aid
January 2019 to January 2020
Driver's License
Assessments
Home health aide skills — Expert
February 2022
Providing care to patients in a home setting
Full results: Expert
Customer focus & orientation — Highly Proficient
February 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Protecting patient privacy — Expert
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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