Kimberly Wilkinson
Cortez, CO *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Department manager
Walmart - Cortez, CO
March 2020 to Present
Department manager of ACC (automotive care center). My duties include but not limited to answering phones, customer care, ordering tires, price changes, associate training, cash and credit card transactions, stocking products, cleaning, making sure department is organized. Sales associate
Verizon - Cortez, CO
December 2019 to March 2020
• Answered incoming calls
• Conducted credit card transactions through POS System
• Up-sold customers
• Assisted with returns
• Maintained a clean service environment
• Provided pleasant customer service
• Stocked the floor
• Responsible for store displays
Personal Assistant
Farm Bureau
July 2017 to February 2019
As a personal assistant I answer phone handle payment. I also did filing, data entry, made any change or add to clients policies
Dept. Manager
Walmart - Cortez, CO
July 2008 to July 2017
I worked in many Dept in Wal-mart. I was a dept manager of grocery, produce, electronics, candy/seasonal and the meat dept. I handle all aspects of the department, from changing product, changing prices. I have a lot with customer service. A few of the dept not only did I have to manage the product but also a crew of 4 or more!
Front Desk Clerk
Days Inn - Grand Junction, CO
August 2001 to June 2004
Greeted Customers, Made reservation, check customers in and out of the motel, answers phone, took payments.
Education
High school or equivalent
High school diploma in General
Montezuma county high school - Cortez, CO
Skills
• Personal Assistant (2 years)
• Customer Service (10+ years)
• Management (8 years)
• Produce Experience
• Merchandising
• Cash Handling
• Retail Sales
• Pricing
• Inventory Control
• Retail Management
• Upselling
• Time Management
• Microsoft Word
• POS
• Supervising Experience
Additional Information
I have great work ethics, I enjoy working with other. I enjoy a challenge, confident in the task/ job that I’m given.