RUTVIK DAVE

adwpf8@r.postjobfree.com 249-***-**** Sudbury, ON P3C2Z5

WEBSITES, PORTFOLIOS, PROFILES

https://www.linkedin.com/in/rutvik-dave-51448b228/

PROFESSIONAL SUMMARY

I started working at Walmart as a Customer Experience Associate. I was offered to be a Department Manager of Customer Experience by performing merchandising in various store departments. By being a manager of a particular department, I gave my best to level up that department using my own strategies. Then I stepped up as a Day Support Lead Manager which includes keeping an eye on more than one department at a time as well as discussing or creating new ideas and strategies that could develop the service of the store even more and faster.

SKILLS

Order Accuracy

Customer Feedback

Meeting Support

Call Handling

Maintaining Clean Work Areas

Confidentiality and Data Protection

Supply Restocking

Computers and Technology

Operational Efficiency

Personnel Scheduling

WORK HISTORY

Day Support Lead Manager / Walmart Corporation - Sudbury, ON / 11.2020 - Current

Worked well in a team setting, providing support and guidance.

Worked flexible hours across the night, weekend, and holiday shifts.

Assisting Assistant Managers and Store Managers in making strategies to drive Net Promoters of the store.

Successfully operated heavy equipment such as forklifts.

Exploring the various departments such as the Backroom by using power equipment.

Identified issues, analyzed information, and provided solutions to problems.

Discuss ideas and upcoming results with Lead Managers in OPs meetings.

Security Guard / Allied Universal Security Services - Sudbury, ON / 02.2022 - 05.2022

Interacted assertively but non-confrontationally with personnel and the public.

Completed full building and grounds patrols to spot and investigate concerns.

Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.

Placed necessary outgoing calls to verify alarms, dispatch proper authorities, and notify proper parties.

EDUCATION

Cambrian College of Applied Arts and Technology - Greater Sudbury, ON / 04.2021

Diploma Certificate: Network Technician (NETN)

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