Sales Associate Customer Service

MERCEDEZ WILLIAMS

adwpey@r.postjobfree.com 346-***-**** Beaumont, TX 77710

Summary

● Diligent College Student focused on Nursing/Criminal Justice and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

● Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

● Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

● Leadership

● Respect

● Organization

● Professionalism

● Fast-learner

● Responsible

● Customer service

● Cleaning and sanitizing

● Outgoing and enthusiastic

● Cleanliness

● Product knowledge

● Creative problem solving

● Basic math skills

● Written and verbal communication

● Friendly demeanor

● Order Processing

● Cash Handling

● Stockroom Upkeep

● Flexible Schedule

● Hardworking

Experience

McDonald's - Kingwood, TX

Cashier/Food preparation

April 2021 - July 2021

● Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

● Processed new orders quickly and accurately, completing meals + daily transactions.

● Used cash registers and POS systems to request and record customer orders and compute bills.

● Greeted customers and gave them product information as customers entered. Whataburger - Houston, TX

Cashier/Food Preparation Worker

August 2021 - February 2022

● Kept the food preparation zones clean, sanitized, and well-organized to increase store efficiency.

● Double-checked orders for accuracy and bagged meals for transport.

● Promoted customer loyalty by efficiently handling food and service complaints.

● Worked in a fast-paced establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.

Fiesta - Houston, TX

Cashier/Customer Service

March 2022 - August 2022

● Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

● Oversaw arranging and stocking merchandise.

● Efficiently and accurately processed many transactions. Office Depot Inc - Beaumont, TX

Retail Sales Associate/Cashier

October 2022 - February 2023

● Initiated friendly conversation with customers to determine the level of assistance required.

● Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

● Answered product questions using up-to-date sales and store promotions information.

● Checked the quality of the merchandise and set up a proper display area on the floor.

● Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Education and Training

Wheatley High School Houston, TX

High School Diploma

Graduated June 2022

● Graduated cum laude

● 3.6 GPA

● Top Ranked: 10% - Rank #8

● Final Grade: A+

● Taken AP Courses

● Member of National Honor Society, 2022

● Debate club Member, 2018-19

● Power forward for Wheatley Lady Wildcats, 2018 to 2022

● Participated in Volleyball, freshman year, 2018-19

● Participated in Track & Field, freshman-Sophomore year, 2018-2020 Lamar University Beaumont, TX

Bachelor of Science in Nursing

Expected graduation in May 2026

● Freshman, 2022-23 - Honor Roll

● 3.0 GPA

● Minoring in Criminal Justice

Languages

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