Suzanne Neil

Shop Manager

Henderson, NV *****

adwpef@r.postjobfree.com

+1-714-***-****

Work Experience

Store Manager

Shortline Express Market - Las Vegas, NV

March 2020 to Present

Responsible for establishing and maintaining customer service,accountable for the operation of the store ensuring maximum sales and profitability through merchandise,inventory,expense control and human resource management and managing operating costs

Assistant Store Manager

Pitstop Oil Company - Henderson, NV

August 2017 to March 2020

responsible for establishing and maintaining customer service,accountable for the operation of the store alongside store manager ensuring maximum sales and profitability through merchandise,inventory,expense contro;,human resources management, and managing operating costs. Assistant Manager

Rite Aid - Garden Grove, CA

January 2016 to February 2017

I was responsible

for energizing store business and developing customer relationships that fostered a selling environment which always exceeded customer expectation.

Skills-Interviewing,hiring,coaching and training all associates.Ability to develop my team. Lead Guest Service Representative

Downtown Disney resort - Anaheim, CA

July 2014 to January 2016

I managed 5 locations in the downtown Disney Area. Responsible for leading my teams in outstanding guest services. Responsible for interviews,hiring,and coaching my teams. job duties included-POS,replenishment of stock,counting in and out registers and opening and closing of shops

Shop Manager

Lands end/Sears - Costa Mesa, CA

August 2008 to July 2014

I was responsible for energizing the business and developing customer relationships that fostered a selling environment,which always exceeded expectations and set sales plan. Skills-interviewing,hiring,coaching,training all associates. Ability to develop my team in a driving sales force.

Ability to communicate and negotiate all levels of business. Foresee the scheduling needs of business.

Merchandising and ability to transform my shops during all phases of our seasonal resets. Sales Associate

Sears Holdings Corporation - Tustin, CA

November 1998 to August 2008

During my employment at Sears I wore many hats.

I started as a sales associate in the jewelry department and ended up in many higher positions for the company.

I opened and closed the store,ran 4 different departments, worked as an office/human resource assistant. I did much of the interviewing and hiring for my departments. I coached and lead my teams successfully.

Education

certification in wellness coaching and fitness/nutrition Penn Foster - Work at Home

February 2010 to February 2014

some college in general education

Orange Coast College - Costa Mesa, CA

1984 to 1986

Skills

• Customer service (10+ years)

• interviewing (10+ years)

• RETAIL SALES (10+ years)

• Managing employees (10+ years)

• Retail Management

• Sales

• Training

• Scheduling

• Management

• Inventory

• Recruiting

• Store Management Experience

• Employee Orientation

• Human Resources

• Merchandising

• Leadership

• Guest Services

• Event Planning

• Assistant Manager Experience

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Human Resources Management

• Purchasing

• Strategic Planning

• Performance Management

• Payroll

• Time management

• Succession planning

• Sales support

• Talent management

• Change Management

• Talent Acquisition

Certifications and Licenses

Wellness coach

August 2014 to Present

Helping clients reach their mental,physical and spiritual goals in a healthy manner. Fitness/Nutrition

December 2012 to Present

I was trained to help my clients live the healthiest ways possible by giving them information on the value of a healthy lifestyle.

Additional Information

SKILLS

management, leadership, interviewing skills, outstanding customer service, team player (10+ years)

Contact this candidate