Care Coordinator Information Manager
Resume:
BRENDA ROLAND
Tallahassee, FL 32303
************@****.***
Seasoned Case Administrator with over 26 years of experience working in a fast-paced, deadline driven legal field. Employed as a Paralegal, Case Information Supervisor, Case Information Manager II and various other positions through the years. Proven workflow management and problem-solving skills.
SKILLS
Administration
Project Management
Bankruptcy Law
Protocol Training and Supervising
Critical Thinking
Decision Making
Workflow Management
Communication
EXPERIENCE
OCTOBER 2016 – PRESENT
CASE INFORMATION SUPERVISOR, LAW OFFICE OF LEIGH DUNCAN
Leigh Duncan is the standing Chapter 13 Bankruptcy Trustee for the District of North Florida. As a Case Information Supervisor, I do the following:
Train, manage and supervise the Case Information Intake staff.
Process claims, motions, responses, petitions, schedules and various other documents filed with the court.
E-file with the court
Effectively manage over 800 cases and prioritize cases and tasks.
Maintain calendars with critical deadlines.
Draft legal documents in response to motions.
Review filed Plans for feasibility and prepare objections or recommendations appropriately.
Review and analyze dockets and all documents filed in each case.
Review claim change packets prepared by the posting clerk and making the appropriate changes to claims.
Complete final case updates and prepare final reports for review and signature.
Accompany the Trustee to court hearings and 341 Meeting of Creditors as needed.
Communicate with debtor’s attorneys in order to resolve pending issues.
Review all court notes after hearings and enter them into each case while drafting any corresponding orders and other legal documents.
Provide administrative support, including: receptionist duties; copying; scanning; printing; opening and reviewing mail, as needed.
Makes changes to pre-written form documents and reports from the database using Crystal Reports.
Other positions held within the office of Leigh Duncan:
Case Information Coordinator from 2011 to the end of 2015.
Case Administrator II from 2001 through 2010.
Intake Clerk from 1996 through 2000.
EDUCATION
JUNE 1977
HIGH SCHOOL DIPLOMA, Coconut creek high school
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