HANNAH
PALMER
***************@*****.***
Battle Creek, United States
49037
Organized and efficient Data Entry Clerk with 3 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
PROFESSIONAL SUMMARY
Bill Smith Trucking - Data Entry Clerk
Battle Creek, MI • 09/2020 - 04/2022
Macy's - Customer Service Lead
Battle Creek, MI • 04/2016 - 04/2019
WORK HISTORY
• Completed data entry tasks with accuracy and efficiency. Organized, sorted, and checked input data against original documents.
•
Scanned documents and saved in database to keep records of essential organizational information.
•
• Sorted documents and maintained organized filing process. Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
•
Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
•
Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
•
Resolved customer service issues using company processes and policies and provided updates to customers.
•
SKILLS
• Data Entry
• Data Transcription
• Maintaining Confidentiality
Advanced Excel Spreadsheet
Functions
•
• Compiling Statistics
• Business Administration
• Error Identification
• Client Correspondence
Battle Creek Central High School
Battle Creek, MI • 06/2015
Diploma: General Studies
EDUCATION