PROFESSIONAL SUMMARY
Competent Accounts Receivable Specialist bringing 15+ years of
experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
WORK HISTORY
Collections Specialist, 07/2019 to 03/2023
Yes! Communities - Macomb, MI
Accounts Receivable/Accounts Payable Specialist, 04/2018 to 06/2019 KUKA Technologies - Sterling Heights, MI
Accounts Payable Specialist, 01/2012 to 07/2017
Faurecia Automotive Seating - Auburn Hills, MI
CONTACT
Address: Macomb, MI 48044
Phone: 586-***-****
Email: **************@*****.***
SKILLS
CLAUDIA GRZADZINSKI
Researched accounts and completed due diligence to resolve collection problems.
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Contacted customers to discuss past-due accounts and negotiated payment plans.
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Used probing techniques to determine debtors' reasons for delinquency.
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• Prepared and submitted legal documents to initiate court proceedings.
• Achieved and maintained below 15% delinquency every month Managed and responded to correspondence and inquiries from customers and vendors.
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Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
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Generated invoices upon receipt of billing information and tracked collection progress.
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Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
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Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
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Maintained good working relationships with vendors and resolved disputes.
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• Goals and Performance
• Billing Practices
• Payment Acceptance
• Microsoft Excel
• Update Accounts
• Time Management
• Coordinate Payment Plans
• Organizational Skills
• Overdue Balance Detection
• Collections
• SAP
• Negotiation