Assistant Manager Customer Service
Resume:
General Information
RUBY G. PULIDO
Los Angeles, Ca 90019
***********@*****.***
OBJECTIVE
Seeking a career position in SALES where my extensive experience, background and abilities will be utilized.
SUMMARY OF QUALIFICATIONS
• Coordinate daily operations and supervise a team
• Train and motivate team
• Establish and maintain a clientele base
• Prepare budgets, revenue projections, accounting records and billing statements
• Introduce and implement ideas
• Communication
LANGUAGES
Fluent in Tagalog and understand and communicate in basic Spanish. PERSONAL PROFILE
Years of experience in sales, management, personnel supervision, training and motivation, finance and retail operations, budgeting, purchasing, inventory/quality/cost control, customer service, computer applications and corporate communications.
PROFESSIONAL EXPERIENCE
2022-2023 Giorgio Armani San Jose, Ca
Sales Supervisor
• Client acquisition and development
• Sales
• Lead in CRM
• Visual merchandising and product processing
2021- 2022 Splendid Palo Alto, CA
Assistant Manager
• Drive sales and clientele development.
• Merchandising.
• Consistently performing in top sales/KPI’s in region. Ruby G. Pulido Page 2 of 2
General Information
PROFESSIONAL EXPERIENCE Continued
2019- 2021 Bloomingdales Palo Alto, CA
Sales Professional
• Sales and clientele development.
• Fulfillment.
• Consistently performing in top sales/KPI’s for store. 2018- 2019 CALIFORNIA CHECK CASHING
Manager
• Support Multi Unit locations in San Jose area
• Opening and closing of the store and its daily processes.
• Aquire new accounts and client retention.
2017- 2018 HUGO BOSS Camarillo, Ca
Assistant Manager
• Opening and closing of the store and its daily processes.
• Developing and maintaining an active customer portfolio.
• Driving sales and meeting company goals.
• Developing part time staff by coaching in selling behaviors. 2002 - 2016 ADVANCE AMERICA Las Vegas, NV
Branch Manager
• Managed all daily operations and hired, trained, supervised personnel.
• Conducted check audits and collected over 85% past due accounts.
• Beat sales budget by 500% in first year and built store to #1 in Western Region.
• Processed Installment Loans and Title Loans
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