Susan J. Sozek

linkedin.com/in/susan-sozek-*****a10

401-***-**** adwp4k@r.postjobfree.com

Professional Summary

An accomplished project manager and executive administrative assistant with over 30 years of professional experience across multiple disciplines – to include demonstrated skills in C-level administrative support, event support and project management. A confident decision-maker, with a sharp eye on the bottom line, I am most successful in environments that are fast paced, demanding and require strong planning skills to deliver timely results.

Professional Experience

Citizens Bank, Senior Executive Administrative Assistant

January 2011 – February 2023 – Johnston, RI & Westwood, MA

Provided daily administrative support to C-level executives of Retail Banking, Incentive Management & Business Banking

Provided event support, planning and execution of quarterly Consumer and Business Banking sales rallies, conferences and monthly staff meetings

Responsible for onboarding, interviews, access requests, expense reports, travel, PTO calendars, invoicing and supply

Built strong relationship by constant interaction with business partners, senior managers and assistants throughout the organization

Reebok International Ltd., Apparel Coordinator – US Sales Operations

March 1995 – June 2010 – Canton, MA

Provided administrative support to C-level executives of Apparel Operations & Inventory, Forecasting, Sales & Operations

Managed $1M sample budget

Responsible for updating sales programs, pricing and seasonality codes, catalog creation, distribution lists, weekly apparel and footwear inventory reports

Played critical role in the creation of merchandising boards – receiving “Outstanding Contribution” award from Reebok North America

Responsible for ordering apparel and footwear samples for off-price customer visits for liquidation of excess inventory

Tested and launched System Applications and Products (SAP) conversion from outdated reporting system

Motorola, Inc, Executive Secretary

1993– September 1995 – Mansfield, MA

Provided daily administrative support to C-level executives of Research and Advanced Development & Network Research

Provided event support for 3 conferences over 5 days, involving 3,200 employees

Managed overnight accommodations for over 1,500 conference participants

Provided additional support to the Head of Strategic Communications when requested

Successfully and positively interacted with business partners, senior managers and assistants throughout the organization

Teleglobe Communications (formally Memotec), Regional Administrator

1979 – 1993 – Burlington, MA and North Andover, MA

Provided daily administrative support to 10 C-level Executives

Supervised junior secretaries in Atlanta, GA, Dallas, TX & Houston, TX office locations

Held monthly sales & marketing strategy calls to boost morale, review sales goals/initiatives

Responsible for coordination of customer service calls, paging technicians and administrative support for service personnel.

Processed major bids, proposals and customer orders. Logged customer sales orders daily for monthly on-demand reporting to Vice President of Distribution and Regional Sales Manager for forecasting purposes.

Coordinated activities surrounding regional sales meetings, company quota trips and trade shows independently.

Professional Skills

Event Planning, Project Management, Marketing, Proofreading, Formatting

Expense Management, Travel Coordination, Calendar Management, Accounting

Scheduling, Vendor Management, Microsoft Word, PowerPoint & Excel, Windows XP

Microsoft Office, Lotus Notes, Adobe Illustrator, WebEx, DAAS, Sailpoint, SharePoint

System Applications and Products (SAP), Range Management System (RMS),

Business Warehouse (BW), Digital Marketing Tool (DMT), Product Line Management (PLM)

Education

Fisher Junior College, Boston, MA 2 years, Associates in Science, Major: Medical Assistant/Pediatrics

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