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Sales Associate Customer Service

Location:
Charlotte, NC
Posted:
April 24, 2023

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Resume:

CORTNEY WILLIAMS

*** *** ***** **, ********, South Carolina, 29229, US • 803-***-**** • *****************@*****.*** Seeking a full-time position in the customer service administrative/clerical with the opportunity for growth and advancement. Proficient in Microsoft Office, Excel and PowerPoint. Customer service.

Retail Sales.

Management.

Scheduling.

Medical Insurance Billing - Certificate - 2018

Southeastern Institution - Columbia, SC

Cosmetology Education - Certificate - 2012

Kenneth Shuler School of Cosmetology - Columbia, SC Co-Manager - December, 2019 to Present

Rainbow Shops - Columbia, SC

Evaluate employee performance and identify hiring and training needs. Coach and support new and existing sales associates. Communicate with customers and evaluate their needs and wants. Supervise and motivate staff to perform their best. Ensuring accuracy of sales and daily deposits.

Assistant Manager - May, 2018 to December, 2019

It's Fashion - Columbia, SC

Making sure staff is reaching daily sales goals for the day while ensuring excellent customer service. Maintain cleanliness throughout store.

Ensuring accuracy of sales and daily deposits.

Processing shipments and supervising products placements in a timely manner. Training and supervising employees.

Sales Associate - May, 2016 to November, 2017

Belk - Columbia, SC

Customer service.

Assisting customers with shopping needs.

Answering questions regarding products offered by store. Maintaining daily goals.

Maintaining and ensuring accuracy of registers.

Professional Summary

Skills

Education

Work History

Cashier - May, 2012 to October, 2013

KFC - Columbia, SC

Perform duties of a cashier, balances monetary total for shifts, maintaining monetary accuracy for registers. Greeting of customers.

Maintaining a clean and organized work environment. Shift Leader

Maintain quality service with enthusiasm to customer at all time. Welcoming and connecting with customers to ensure customer satisfaction. Responsible for evaluating customer needs and suggesting marketing of sales products with customers to enhance service and meet sales target. Sales Associate - August, 2011 to September, 2012

Fort Jackson Commissary - Columbia, SC

Perform duties of customer service and cashiering. Prepared a clean and organized work environment daily. Stocking and maintaining sales floor.

References

Eleanor Woodward

628 Chatterelle Way

Columbia, SC 29229

803-***-****

Brianna Thornton

115 Ardsley Ave

Ewing, NJ 08638

803-***-****

Victor Moore Jr

3090 State Highway 34 East

Winnsboro, SC 29180

803-***-****

Additional Information



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