CORTNEY WILLIAMS
*** *** ***** **, ********, South Carolina, 29229, US • 803-***-**** • *****************@*****.*** Seeking a full-time position in the customer service administrative/clerical with the opportunity for growth and advancement. Proficient in Microsoft Office, Excel and PowerPoint. Customer service.
Retail Sales.
Management.
Scheduling.
Medical Insurance Billing - Certificate - 2018
Southeastern Institution - Columbia, SC
Cosmetology Education - Certificate - 2012
Kenneth Shuler School of Cosmetology - Columbia, SC Co-Manager - December, 2019 to Present
Rainbow Shops - Columbia, SC
Evaluate employee performance and identify hiring and training needs. Coach and support new and existing sales associates. Communicate with customers and evaluate their needs and wants. Supervise and motivate staff to perform their best. Ensuring accuracy of sales and daily deposits.
Assistant Manager - May, 2018 to December, 2019
It's Fashion - Columbia, SC
Making sure staff is reaching daily sales goals for the day while ensuring excellent customer service. Maintain cleanliness throughout store.
Ensuring accuracy of sales and daily deposits.
Processing shipments and supervising products placements in a timely manner. Training and supervising employees.
Sales Associate - May, 2016 to November, 2017
Belk - Columbia, SC
Customer service.
Assisting customers with shopping needs.
Answering questions regarding products offered by store. Maintaining daily goals.
Maintaining and ensuring accuracy of registers.
Professional Summary
Skills
Education
Work History
Cashier - May, 2012 to October, 2013
KFC - Columbia, SC
Perform duties of a cashier, balances monetary total for shifts, maintaining monetary accuracy for registers. Greeting of customers.
Maintaining a clean and organized work environment. Shift Leader
Maintain quality service with enthusiasm to customer at all time. Welcoming and connecting with customers to ensure customer satisfaction. Responsible for evaluating customer needs and suggesting marketing of sales products with customers to enhance service and meet sales target. Sales Associate - August, 2011 to September, 2012
Fort Jackson Commissary - Columbia, SC
Perform duties of customer service and cashiering. Prepared a clean and organized work environment daily. Stocking and maintaining sales floor.
References
Eleanor Woodward
628 Chatterelle Way
Columbia, SC 29229
Brianna Thornton
115 Ardsley Ave
Ewing, NJ 08638
Victor Moore Jr
3090 State Highway 34 East
Winnsboro, SC 29180
Additional Information