Data Analyst/ English Tutor

KAGOGWE RAYMOND

(256-***-***-*** adwp2y@r.postjobfree.com

https://www.linkedin.com/in/kagogwe-raymond-788b7a131/ Kampala, Uganda

Profile Summary

Highly motivated and detail-oriented person with experience in multiple tools and skills some of which include tutoring and data analysis. Throughout my career I have proven to be an independent strategic thinker with a flexible and resourceful approach to problem solving, planning, analysis and budgeting. I take pride in possessing;

Strong analytical skills with the ability to lead and deal with complexity.

Outstanding interpersonal, client relationship and communication skills.

An honest, well-mannered and easy going person.

Ability to work under minimum supervision or no supervision.

A continuous keen desire to learn new skills and work as part of a successful team Skills

• SQL (SQL Server, MySQL, BigQuery)

• Tableau

• Excel (VLOOKUP, Conditional Formatting, Pivot

Tables, Chats, Word, Outlook, PowerPoint)

• Microsoft Power BI

• Alteryx

• Zendesk

• Microsoft Azure (DataBricks, Azure Data Lake, Azure Data Warehouse)

• Asana

• Google Suite

Work Experience

LANGUAGE TUTOR – ENGOO – Hong Kong June 2020 - Present

● I give virtual English lessons to Japanese students and working professionals resulting in a 95% satisfactory rate and deeper understanding of the English language.

● I assist in assembling lesson plans to administer to students and keep them on track with assignments.

● I have interacted with over 1000 students throughout my teaching career and I can authoritatively say that I have helped over 95% of them to achieve their goals.

MONITORING AND EVALUATION ANALYST– GLOBAL FINANCING FACILITY – Remote November 2019 - April 2020

● Through the rapid assessment of the M&E system Readiness for the country Result Framework (CRF), I generated three process reports weekly for financial and developmental analysis.

● Conducted a rapid evaluation of the progress of implementation and alignment of financiers and partners to the RMNCAH Investments Case for Sierra Leone and Liberia to develop a short to medium implementation plan.

● Implemented a new reporting using Excel Pivot and chats resulting in a 30% increase in efficiency and information flow. CUSTOMER SUPPORT SPECIALIST – VODAFONE UGANDA – Kampala, Uganda March 2017 - October 2019

● Performed system troubleshooting, Maintained and updated customer database files resulting in a 25% reduction in customer complains.

● Collected, organized and compiled customer complaints and orders in Excel and passed them over to the call center to be handed.

● Served as a liaison between customers and the company to resolve issues pertaining to network and payments. MANAGEMENT ACCOUNTANT INTERN – ICEF CANADA – Masaka, Uganda February 2016 - March 2017

● Organized operational expenses and cheque books for the organization and audited the organization’s financial statement using Wave software and QuickBooks.

● I was responsible for the management, Financial Planning & Reporting functions, including both internal and external financial and non-financial reporting resulting in a 15% increase in efficiency.

● I analyzed, revised, and developed new strategies for the proper implementation of the projects that were not performing well. Education

BACHELOR OF COMMERCE IN BUSINESS – Makerere University – Kampala, Uganda January 2019 Majors: Business Analyst, Accounting and Finance, Marketing GOOGLE DATA ANLYSTICS PROFESSIONAL CERTIFICATE – Coursera February 2023 Data Collection, Cleaning, Analysis and Visualization

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