Scrum Master Business Analyst
Resume:
Jean- Claude Kengni
Scrum Master / Engineer
**********@*****.*** • 980-***-****
linkedin.com/in/jean-claude-kengni-34a256249 • North Carolina Summary
Highly analytical and solution-oriented scrum master with six years of expertise executing simple and large projects. Extremely committed to the Agile ideals and concepts that foster the growth of high-functioning, self-managing teams. A proven track record of effectively guiding and mentoring numerous teams to develop high-value, customer-centric products and features that meet and exceed stakeholders' expectations. Areas of Expertise
Scrum/Kanban/DevOps
JIRA Practitioner /JQL
Scaled Agile Framework (SAFe)
Software Development Life Cycle
Agile Project Management
MS Suite
Conflict Resolution
Complex Problem Solving
Mentoring
Professional Experience
Amazon, Inc, Remote, Charlotte NC Jul 2019 – Present Scrum Master / Engineer
Responsible for ensuring the development team and other scrum masters adhere to the agile process. Promote openness and honesty on the part of management teams on their interdependencies with lower-performing squads. Determine the project's scope and create a backlog for PI planning by collaborating with the Product Owners, Business Analysts, and RTE. Employ Agile technologies like Jira, Confluence, Miro, and the Microsoft Office Suite to monitor code commits and compile metrics on team efficiency (velocity and burndown charts). Facilitate and lead meetings to gauge team development and provide feedback on how to improve upon prior sprints' notable results. Build teams with other Scrum Masters, Train Engineers, and ensure cross-dependency projects succeed.
● Facilitated the deployment of Agile, which increased ROI by 30% by automating 180+ stories in a calendar year with only two testers.
● Managed projects comprised of three teams of five developers each.
● Enhanced the overall Maturity of Agile Teams by coordinating and leading planning activities and representing teams in Scrums of Scrums/ART Syncs.
● Coordinated PI meetings in a SAFe Scrum framework with eight Scrum teams and fifty-plus stakeholders. Data Service, Inc (Contractor), Remote, Charlotte NC Sep 2018 – June 2019 Scrum Master
Collaborated with the architect, product owner, business analyst, and developers to craft User Stories that adhere to the INVEST and Moscow models. Strategized to assist the team in ensuring dependencies are understood, expectations are aligned, and solutions/timelines are interlocked. Created a learning environment that enables successful Scrum Masters, product owners, and Agile delivery teams to scale. Served in the capacity of a servant leader, enabling meetings, release management, conflict resolution, ongoing improvement, empowerment, and improving transparency. Employed Jira, Rally, Confluence, TFS, DevOps, and Microsoft Suite to manage software development. Oversaw the on-premises-to- cloud migration of Cloud products.
● Accelerated Program Increment (PI) meetings with eight Scrum teams and 140 participants in a SAFe Scrum environment.
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Experis, LLC, Remote, Charlotte NC Jun 2014 – Aug 2018 Scrum Master / Engineer
Designed and led Agile Scrum Ceremonies (Iteration Planning, Daily Scrums, retrospectives, software, and system demos) for scrum teams using ServiceNow as a platform. Managed teamwork by pinning features that replaced antiquated filtering and matching tools. Trained staff and collaborated closely with Product Owners to improve the product backlog and ensure regular feature releases. Monitored and reported on team velocity and sprint/release progress to all impacted teams and management. Developed project budgets using Clarity, improved workflow, time management, and scheduling with Clarity. Monitored and reported on team velocity and sprint/release progress to all impacted teams and management. Held inspection and adaptation workshops and Sprint reviews. Trained staff in Agile implementation approaches including user stories, continuous integration, continuous testing, and continuous delivery.
• Assisted in the creation of consumer-facing mobile apps for appointment scheduling, news alerts, and health record keeping.
• Collaborated with the technical team to grasp technical difficulties and assist Dev team-PO negotiations.
• Improved team-to-management information flow, openness, and internal and external communication. University of North Carolina, Onsite- Charlotte NC Mar 2010 – Apr 2012 IT Project Coordinator
Employed Bomgar for remote access to stationary computers and QUEST Ticketing Systems to administer opened tickets. Documented resolutions and assessed problems arising throughout the project's duration. Implemented RFID Scanner Software for Garbage Collection. Managed the ERP System line to the SAP software upgrade and administration. Managed IT initiatives across departments and functions
• Successfully installed inventory monitoring software for project management.
• Designed and administered training programs.
• Managed and upgraded IT equipment on campus, constructing, installing, and troubleshooting classroom equipment.
Education
Bachelor of Science in Electrical Engineering Technology University of North Carolina in Charlotte (UNCC)
Associate of Applied Science in Electronic
Wake Technical Community College
Licenses & Certifications
Certified Release Train Engineer (RTE 5.1)
Certified SAFe Agile 5.1
Certified Scrum Master
Certified Project Management (PMP)
Osha occupational safety and health Administration Certified, University of South Florida RHCSA (Red Hat System Administrator Certification in progress) AWS
Languages
English and French (fluent)
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