Licensed Optician Customer Service

Ernest Primera Jr.

**** * ***** **. ********** Park, AZ 85340

Cell- 623-***-**** **************@*****.***

PROFESSIONAL EXPERIENCE

OBJECTIVE

To use my valuable communication, analytical and problem solving skills in a position within a well-established business. My goal is to acquire knowledge that will mutually further my career and benefit the organization.

EMPLOYMENT HISTORY

Vista Laboratory

1970 – 1980

Production Manager

•Surface Department- Grinding prescription in glass and plastic lenses.

•Finishing Department- Cutting and edging lenses into finished product

•Personnel Department- Hiring and training employees.

Alex Optical and Phoenix Ophthalmic Laboratory

1980- 1989

Retail and Wholesale Personnel Manager

•Sales

•Fitting eyeglasses and contacts

•Dispensing of eyeglasses and contacts

•Fabrication of eyeglasses

•Manage wholesale laboratory.

Primera Optical

1989- 1994

CEO

Optical Experts

2008- 2017

Office Manager Licensed Dispensing Optician

•Sales

•Fitting eyeglasses and contacts

•Training the new opticians

•Coordinating doctors and scheduling exams

Licensed Optician for Luxottica-Sears

2017- 2018

General Manager

•Drive profitable store sales.

•Fulfilment of planned sale goals and growth

•Manage gross profit margin and payroll effectively.

•Train and develop associates to consistently provide patient focused experience.

•Create a strong professional relationship with doctors.

•Ensure coverage and quality of doctor’s hours.

•Contribute to business planning and business updates.

Vision Works

2018- 2020

General Manager

•Sales

•Fitting eyeglasses and contacts

•Training the new opticians

•Fulfilment of planned sale goals and growth

•Manage gross profit margin and payroll effectively.

SKILLS

•Works well independently or as part of a team.

•Self-motivated and takes pride in craftsmanship.

•Strong customer service and communication skills

•Bilingual

•Detail oriented

•Practice good listening skills

•High energy, enthusiastic and dependable

EDUCATION

Phoenix Union High School- High School Diploma 1969

SBA Sponsored Classes for Business- 1978

Southwestern University- Basic accounting 1978

ITT University- Business management 1978

Member

Southwest Chamber of Commerce

2015- Current

REFERENCES

References available upon request.

Contact this candidate