Customer Support Nursing Assistant

A B O U T M E DONAJI ORTIZ CANSECO

OBJECTIVE

Motivated, suitable for teamwork and with strong

organizational and interpersonal skills.

Always looking to learn new skills, take on additional responsibilities and grow professionally.

EXPERIENCE

CCSI

Team Lead

(Aug 2019 - At the moment)

• Document management

• Preparation of lists of accounts provided by ETL

• Review of accounts carried out by agents

• Coordination with the rest of the departments involved

• Customer support and adaptation

• Learning in different areas of the assigned departments

• Planning of tasks and fulfillment of objectives

• Use of analysis tools to observe the variation of ARS Repo, Hold and Close, ALLY personal property, CR Follow up.

• Responsible for a team of 10 agents

• Improve the performance of agents and their participation in the delivery of data

• Preparation of weekly reports

WENDY'S

General Manager

(Aug 2004 - Mar 2017)

•Document management

• Communication with Clients and Suppliers

With great energy to

motivate people both

professionally and mentally.

Passionate about sports and

personal care.

• Review of income and expense accounts

• Organization and supervision of periodic expenses

• Preparation and review of budgets and orders

• Planning of tasks and fulfillment of objectives

• Realization of budgets and projects to determine prices, profit margins

• Preparation of reports on the evolution of finances and their impact on the company

• Control of the performance of the organization in opposition to the competitors

• Use of analysis tools to observe the variation of income SKILLS

C O N T A C T

*************@*****.***

760-***-**-**

Tijuana Baja California

E D U C A T I O N

B.C TRAINING INSTITUTE

Nursing assistant

B.C Training Institute

At the moment

Contact this candidate