Galen Jones

Hospitality

Goldsboro, NC *****

adwozx@r.postjobfree.com

252-***-****

Utilize learned skills in a field that will not only help in day-to-day procedures but also in progressing up the corporate ladder.

Work Experience:

Work Order Clerk

Goldsboro Housing Authority- Goldsboro, NC

September 2019- Present

Answer a multi-line telephone and transfer calls to appropriate extensions; take down orders for maintenance in apartments/units; process work orders by entering them into computer application called Yard; assist individuals that come into building with information that is needed or by directing to appropriate individual(s) that can help; process mail using Quadient machine for stamping mail and deliver to local post office; pick up mail from local post office; sort mail for human resources; assist clients with any questions they may have; take down messages and dictations for fellow co-workers in their absence; distribute property keys in absence of fellow co-workers; collect information and signatures before distributing property keys to individuals; file daily paperwork and yearly paperwork as needed

Part-Time Assistant Manager

Yankee Candle Smithfield, NC

August 2021 to May 2023

Open and close retail stores; count monetary drawers to ensure correct amount of money is present at open and close of shift; prepare deposit for drop off; count safe to ensure correct amount is accounted for; manage employee interactions with customers and cash handling; print opening and closing paperwork and reports; conduct returns and exchanges as necessary.

Server/ Bartender

Applebee's Bar& Grill - Goldsboro, NC

April 2011 to September 2021

Greet guests and take drink and food orders; transfer orders to computer system for preparation; make non-alcoholic and alcoholic beverages; operate register/ cash drawer; run food items and drinks from prep areas to dining area; keep an eye on guests to see if they need anything during their visit; process payments for items ordered via cash, credit or gift cards; make change and deliver to guests.

Assistant Manager

Brown Shoe Co/ Caleres - Smithfield, NC

May 2015 to February 2017

Open and close store keyholder; prepare nightly audit set up; print various reports daily; check emails twice daily; check in inventory; change displays and planograms per promotions; "flip and shift " inventory per seasons; change price tags per sales/promotions; cash/ credit/debit/check handling; assists customers with questions or concerns; perform exchanges and refunds; loss prevention care.

Education

Wayne Community College

Associate of Arts

December 2022

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