Cheryl L. Barkefelt
Lancaster, CA 93534
Objective: Organized, hardworking, and driven with managerial background looking to obtain a position within a company to utilize my diverse skills and experience. Accomplished leader in marketing and visual displays with a proven history exceeding goals and achieving high company satisfaction.
Skills:
● A successful leader managing and promoting to achieving store success.
● Identified and maximized sales opportunities, increased customer retention utilizing valuable industry experience.
● Successfully executed Visual and Marketing changes to promote company vision.
● Lead recruitment and training of new hires.
● Experienced in both retail and warehouse, BOPIS & MPOS effectively. Adept In managing all daily operations.
● Sound organizational skills and the ability to manage multiple tasks without compromise of quality of service.
Work Experience:
Bath and Body Works
04/2019 to 01/2022
Position: Sales Management Leader
Responsibilities: Daily store operations, open to close. Driving sales by conversion, Managing sales floor and sales team. BOPIS & MPOS. Scheduling, payroll, hiring, and new hire training. Executing visual and marketing changes/floor sets as Brand Leader. Shipment receiving and processing as well as moving product to and from offsite storage. Coaching associates while utilizing open communication, open/close registers, change orders, office supply and bag orders. Maintaining inventory management and rotation of product.
Dillards
10-2009 to 01-2011 Fragrance Counter
10-2014 to 04-2017 RTW
04-2017 to 04-2019 Home Business Manager
Position: Business Manager Home Department
Responsibilities: Oversee all department operations. Sales (maintaining SPH) managing sales team. Promoting a positive environment with open communication, training & product knowledge. Scheduling, inventory management, shipment processing and stocking. Creating visual displays and executing marketing changes/floorsets. Maintaining contact with vendors, assisting in event coordination, handling customer care issues. Marking Items out of stock, damaged, or theft. Returns, exchanges. Assists in all departments. BOPIS & MPOS knowledgeable.
Ulta Beauty
01/2011 to 08/2012
Position: Counter Manager & Lead Arch Expert Benefit Cosmetics Responsibilities: Counter lead. Successfully exceeding sales plans. Customer retention through rebooking salon appointments. Professional facial waxing, brow waxing, makeup tutorials, and demos. Scheduling, associate training, shipment and stocking. Maintaining DCA standards.
Orco Construction Supply
08/2005 to 10/2006
Position: Warehouse & Counter Clerk
Responsibilities: Transferring product to and from company stores. Expediting accurate and complete orders in an efficient manner. Counter sales. Pulling orders for pick up and delivery. Contacting customers and vendors as necessary. Oversaw and deliver to construction sites. Forklift, Pallet Wrapper and Pallet Jack capable. Load and unload delivery trucks.
Home Depot
01/2002 to 08/2005
Position: Millwork Expeditor
Responsibilities: Special ordering doors and windows. Daily contact with vendors and customers. Coordinating installs and inspections. Inspection of merchandise received. Processing returned damaged inventory with a 24hr turn around. Retrieving financial loss from damaged or timed out merchandise. Provided home inspections for potential defects in products or installation issues. Handled all customer care issues. Front End Line Manager, Phone Operator, and Garden Associate.
Education:
Western Beauty Institute, Lancaster
11/2007 to 05/2009
Program: Esthetician
License: Z 84826
Palmdale High School-1995
Program: High School Diploma
References
Stephanie Johnsick
Former Store Manager
Kathleen Lennon Cheyenne Sills
Former Assistant Manager Former Co Supervisor