Administrative Assistant Dental

Dawn Zentner

Madison WI 608-***-**** ***********@*****.***

Professional Summary

Dedicated and reliable employee with 35+ of experience in efficient handling of training, administrative tasks, securing contracts, and business management. Focused with commitment to business growth and customer service.

Skills

Business/Office Administration

Intake procedures

Data Processing

Employee Management

Maintain Statutory Regulations

Strong Communication Skills

Work History

Corporate Administrative Assistant, 08/01/22 to current

Mad City Windows and Baths

Collect and distribute mail and packages throughout corporate office.

Download and forward all Answer Innovations.

Document all activity in appropriate files.

Receive and transfer all incoming and outgoing calls.

Download daily reports from different departments and close or cancel appropriate projects.

Upload daily sales scans to LP and 2023 file.

Document, process, and file all closed and cancelled paperwork

Ship IT equipment throughout all markets.

Receive cash and checks from other markets to be processed.

Shift Lead, 12/1/20 to 2/19/22

Walgreens – Madisonville, KY 42431

Review and received all vendor deliveries.

Accounted for scanning errors records, price verifications, modifications, and voids.

Reviewed order exceptions on release day and reverse logistics.

Evaluated and developed displays and sale merchandise.

Maintained inventory counts; basic departments, stockroom and overstock locations.

Ensured outdate program was followed by all employees.

Created cash reports, cash counts, ledgers, and bill payments.

Maintained compliance with state and local laws regarding regulated products.

Dental Assistant, 07/2001 to 09/2020

Prentice Dental Clinic – Prentice, WI

Lead Dental Assistant

Taught patients successful strategies for boosting oral hygiene.

Scheduled appointments for new and existing customers.

Educated patients on postoperative care.

Took dental images following strict patient protection rules.

Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.

Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Recorded patients' health histories, documented current symptoms and pulled up records from prior visits.

Maintained dental supply inventory to determine inventory levels and expediting orders for supplies.

Business Owner, 01/1981 to 07/2014

Zentner Trucking Inc. – Westboro, WI

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Stayed current with market trends to determine optimal pricing of goods and services.

Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

Collaborated with development teams and internal customers to verify delivery of desired products.

Managed budget planning, accounting functions, purchasing and bi-weekly payroll.

Conducted target market research to scope out industry competition.

Hired and managed employees throughout business history.

Consulted with customers to assess needs.

Remained up-to-date on current trends and attended meetings with business purchasers.

Remained updated on statutory requirements and regulations.

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