Processing Specialist Data Entry

Marla Dennis

**** **** **, **********, ************, 17103 • ***********@*****.***

Professional who is conscientious and attentive and is available to work any shift, including holidays. Professional with years of progressive experience in the field who is highly organized and detail-oriented. Dedicated to learning, growing, and succeeding.

Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Gets a clear understanding of Task and gives great attention to training material. Quickly resolving issues, juggling competing priorities, remaining flexible, and striving to meet or exceed organizational objectives. User interface understanding

First Aid/CPR

Public speaking

Patient care

Communications

Customer service

Conflict resolution

Document scanning

Data entry

Strong verbal communication

Interpersonal and written communication

Skilled in use of various software applications

Self-motivated

Problem resolution

Extremely organized

MS Office

High School - 1978

Harrisburg High School - John Harris Campus - Harrisburg, PA Some college (No degree)

HACC, Central Pennsylvania’s Community College - Harrisburg, PA Home Health Assistant - July, 2022 to Present

D&P AGEING AND DISABILITY HOME CARE SERVICES - Harrisburg, PA Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping. Encouraged patients to engage in safe physical activity to improve their mood and overall health. Built rapport with patients in order to create a safe and trusting environment in which to provide care. Reported any unusual or urgent circumstances in patients' condition or environment immediately to Supervisor. Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations. Claims Processing Specialist - September, 1998 to July, 2021 Pennsylvania Department of Revenue - Harrisburg, PA Processing inheritance tax claims, interactions with claimant and legal representation. Making inbound and outbound calls to collect information and documentation to complete claims processing. Send and receive documents via fax, email and/or postal services. Telephone experience - answering calls and assisting callers Customer service experience

Experience using a PC

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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