Program Manager Accessioner

Peterann M. Blackstock

Saint Albans, NY ***** - 347-***-**** (H) - ************@*****.***

Professional Summary

Driven and compassionate healthcare professional with 24 years of hands-on experience in

fast-paced laboratory environments. Accountable and responsible with a strong focus on patient wellness.

Skill Highlights

Conflict resolution

Proven patience and self-discipline

Staffing management ability

Personal and professional integrity

Relationship and team building

Sound decision making

Staff training and development

Effectively influences others

Cultural awareness and sensitivity

Critical thinking proficiency

Professional Experience

November 2021 to Present

Accessioning Manager- Enzo Clinical Laboratory, Farmingdale, NY

Responsible for managing daily operations of departments.

Oversee department safety, ergonomics, maintenance, and cleanliness (upgrades, repairs, etc.).

Oversee implementation of SOPs for Specimen Processing by Enzo guidelines.

Where applicable, ensures all Federal, State, & Local licensure requirements are met, working with the QA and Medical Director's offices.

Oversee/Ensure all laboratory's QA/QC documentation is complete and reviewed as required.

Monitor Special Handling of Jeopardized Clients and Vital Specimens to ensure no mishandled specimens/orders.

Establish and motivate a participative work environment that actively encourages and supports employee involvement.

Hold regularly scheduled meetings for dissemination of information to staff.

Track/Enter Time/Attendance of all employees.

Investigates/resolves and responds to customer complaints appropriately and effectively.

Monitor schedules to ensure minimal overtime for employees.

Responsible for ensuring Enzo's improvement and standardization initiatives are implemented.

Responsible for ensuring Enzo Compliance Policies are followed.

Oversee staffing levels in the department to ensure the adequate process for interviewing, selecting, and hiring new employees.

Responsible for training, coaching, supervising, and developing Supervisory staff.

Monitor ongoing supervisory performance; provide corrective action and counseling as required.

Effectively work with other departments to resolve problems. Also, have interpersonal skills to cooperate with other departments and foster continuous improvements.

August 2021- Present

Registered Behavioral Technician- Applied ABC, Brooklyn NY

Provide 1:1 intervention service using the art of Applied Behavioral Analysis to increase skill deficits and decrease behavioral excesses to clients diagnosed with autism spectrum disorder and other related disorders.

Collaborate and communicate with the clinical team, which includes the client's program director, program manager, and family, to implement the best-suited treatment plan for each client.

Supervised by board-certified analysts

Abide by the company's goals by expanding the client's verbal, social, and play repertoire.

Prepare creative activities to engage clients to meet personal goals and show their full potential ultimately.

Tracked behavioral data, treatment notes, and current treatment plans.

Accessioning Supervisor Lake Success, NY

February 2007 to November 2021

Supervised employees to ensure that the department ran efficiently.

As a Professional, I am responsible for hiring, SOP, uploading, and updating SOP in Master Control, training, and disciplinary actions of the employees.

Ensure that the employees are encouraged to have personal growth and development.

Throughout my career, I have demonstrated the ability to turn around under-performing operations

and build dedicated well-trained teams.

Confident decision maker and communicator.

Have a reputation as a leader to cut distractions and take action.

Through strategic planning, careful monitoring, and flawless execution, I optimize operations to

achieve our targeted goals, and influence change in our department.

Dedicated to having continuous improvements and streamlining processes to increase efficiency,

while never sacrificing quality of care.

The staff are provided with ongoing training opportunities to ensure peak performance and

compliance with company policies and safety guidelines.

Northwell Health Lead Accessioner Lake Success, NY

October 2004 to February 2007

Lead Accessioner

Check requisitions to make sure that accurate tests are ordered.

racking and Triage specimen that goes to reference labs and the health system.

Shiel Medical Laboratory Accessioner Brooklyn, NY

August 1998- October 2004

Education and Training

Bachelor of Science: Community Health Education, Minor in Psychology,

York College Queens, NY 2006

Master of Healthcare Administration

Walden University 2016

Dean's List

Master of Science: Psychology

Walden University 2018

Dean's List

Ph.D.: Clinical Psychology

Walden University 2016- Current

Skills

Great communicator

CAP Expediting Organizational Change

Six Sigma White Belt

strategic planning

Word proficient

Excel

Cerner Millenium proficient

SLAB proficient

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