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Support Analyst Social Studies

Location:
Raleigh, NC
Posted:
April 22, 2023

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Resume:

Whitney

Clarke

*** ******* **. *******, ** *****

919-***-****

*************@**.**.***

Highly motivated, professional individual with strong business acumen, excellent conceptualization skills and, organizes and completes projects timely and consistently. Dedicated, trustworthy employee with planning and project management proficiency and teaching strategies. Experienced in all facets of office administration. Highly skilled and accredited in curriculum development, program planning, and teaching.

Skills

Mediation, tax, will, and estate planning. 20+ years of IT experience involving MSDOS, multiple programming languages, multiple web languages, multiple language compliers, multiple website building software, cloud computing, networking setup and repair, home theater install and repair/high tech businesses, Microsoft applications, Apple/Mac support. Legal experience including HIPPA Compliance. JAVA, JavaScript, VB Script, JDBC, J2EE, DHTML, Flash, CSS, FTP, TCP/IP, ODBC, JVM, Applets, DSpace, Drupal, Microsoft Expressions, Mozilla, Adobe, Bitrock Install Builder, diagnostic software, Office 365, Microsoft 365 Admin side and client side, HipChat both client and server, Slack, Cisco VPN, TeamViewer, Notepad++, Confluence, Moodle, JIRA, Apache HTTP Server, VuFind, Solr, Tomcat, Maven, Subversion, HTML, XHTML, XML, Flash, CSS, JavaScript, PHP, Python, C++, Solidity, react, react-strap, Hardhat, EthersJS, NodeJS, WEB3, AWS, Bootstrap, JAVA, PostgreSQL, Rust, GitHub, REST API, LDAP, Windows OS's, MS software, and windows server. Very short learning curve especially with new technology. Experience in front end and back end services, client consultation with design experience, always looking for new and creative solutions. Detail oriented with focus on quality, speed, and accuracy.

Experience

10/2021 - PRESENT

Full Stack Developer / MintCo.

Manage multiple projects

NFT creation via randomized DNA

Wrote, tested, and deployed Blockchain Contracts with solidity in different IDEs

React app creation using Hardhat, Truffle, NodeJS, Web3JS, bootstrap, react-bootstrap, EthersJS, and others

Audited contracts for other groups

RainbowMe and other Web3 hook integrations

Hand built webpages for mint, purchase, etc. for multiple projects

Created mixed media NFTs using GiMP and others

Integrated with Framer, vercel, GitHub, and Uniswap V2 and V3

Employed contract security (i.e. Merkle Proof, Liquidity Pool token lock

Worked with burnable, pauseable, upgradable, and several lower gas options

Well versed in IPFS, Pinata, OpenSea testing and integration

Ethereum, Polygon, Alchemy, Etherscan, etc.

07/2022 - PRESENT

Admin/HR Manager / Mera/LaFarm, Morrisville, NC

Manage multiple projects

Authorized signer for background checks and badging for the concession for the airport

Insurance acquisition

Maintain accounts, deposits, sales, petty cash and safe

Maintained invoices, ABC requirements

Managed employee files, information and their security

General HR duties

Onboarding in Proliant and Aloha

Handled interviews, scheduling fingerprint appointments, and terminations

Managed vouchers, itemized receipts, and checkouts

Kept staff aware of appropriate legal requirements

10/2015 - PRESENT

CTO/Lead Programmer/COEP Director / WiderNet, Durham, NC

Manage multiple people, volunteers and projects

Manage electronic/network/software repairs and installations as well as troubleshooting.

Applied analytical skills to produce quantitative and qualitative standards in determining amount of repaired web sites, pulled websites, errors, validation and normalization.

Technical experience includes workstation installs, server installs, network, and computer design, server and workstation builds and repairs, networking creation, troubleshooting, software training and consultation, hardware and software repairs, troubleshooting, installs and upgrades and remote programming, access points and programming, switch programming, etc.

Provide consultations on the creation of networks and implementation of technologies to improve efficiency and increase productivity

offline and online website repair, building and maintaining web based programs

modify Firefox source code to build custom browser

Built API access creation programs, maintaining and modifying source code of other needed programs, building and maintaining web pages for offline and online instances

Work with multiple systems involving C, C++, JAVA, VB Script, Citrix, Cisco, Windows OS's, MS software, and windows server 2012 R2 - 2019

Maintain and forge new relationships with prison educators and librarians to expand the Corrections Offline Education Platform (COEP)

Oversee all operation, sales, technical support and other needs of the COEP

Create specialized software for the server products distributed

Creation of checklists, manuals, and in-depth instructions for both technical employees and lay employees and clients.

Upgrade, configure and maintain the custom WAMP stack, search engine, index, and other necessary software for the core base product to run

AUGUST 2018 - PRESENT

Teacher / Beth Meyer Religious School, Raleigh, NC

Teach Hebrew and other Jewish religious education to elementary through middle school in person and online

Create multiple lesson plans and curricula

MARCH 2015 – AUGUST 2015

Assistant Teacher / Beth Meyer Preschool, Raleigh, NC

JUNE 2014 – AUGUST 2015

Certified SAT Instructor / The Princeton Review, Raleigh, NC

Instructor of test taking skills and SAT subjects including advanced math, writing, and reading.

Encourage and motivate students while maintaining confidentiality regarding students' personal and academic information.

DECEMBER 2012 – APRIL 2014

ABE/GED, Adult Basic and Secondary Education and Literacy Instructor / FPC Alderson, Alderson, WV

Develop and implement lesson plans, and teaching strategies.

Instructor for Adult Basic Education, core GED subjects including advanced math, science, social studies, reading, and daily self-help skills.

Encourage and motivate students while maintaining confidentiality regarding students' personal and academic information.

JANUARY 2009 – MAY 2010

Certified Law Student and Mediator/ Campbell Law Elder Law Clinic and Juvenile Justice Mediation Clinic, Raleigh, NC

Interview new clients to determine legal and low income resource needs

Assist low-income seniors on a variety of legal issues including section 8 housing, foster care, advanced directives, wills, Medicaid, property issues and caregiver agreements.

Provide court diversion mediation to prevent suspension and court appearances

Analyze case files and interview clients to determine how to make both parties “whole”

OCTOBER 2003 – MARCH 2011

CTO and IT Operations Support Analyst/ Diversions Consulting Unlimited, Raleigh, NC

Manage electronic/network/software repairs and installations as well as trouble shooting for legal, medical and other industries.

Apply analytical skills to produce quantitative and qualitative standards in budget preparation, tax returns, investing activities, and all daily accounting.

Technical experience includes home theater installs, home theater, network, and computer design, video to DVD transfers, networking creation, installs, repairs and troubleshooting, software training and consultation, hardware and software repairs, troubleshooting, installs and upgrades and remote programming.

Experience in networking for Apple, networking between windows and apple systems and the incorporation of computer hardware into home theater systems and office A/V systems

Provide consultations on the creation of networks and implementation of technologies to improve efficiency and increase productivity

Teach classes on operations on all above systems.

Education

05/2010

JD / Norman Adrian Wiggins School of Law, Raleigh, NC

NC Advocates for Justice; NCBA – Law Student Division; ABA – Law Student Division; Phi Alpha Delta; Elder Law Clinic; Juvenile Justice Mediation Clinic. Focus in Tax Law, Wills, Estates and Trusts

05/2005

BA / Meredith College, Raleigh, NC

3.5 GPA; Majors in History and Religion, Minor in Criminal Justice; Theta Alpha Kappa, Religious Honor society.

12/2001

AA / Wake Technical Community College, Raleigh, NC

General Studies. Computer Programming, Software, Hardware, and Information Technology



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