CD

Carla Dennis-Curtis

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Work History

SLG Innovation Re: Kenneth "Bossman" Sims Jr - Executive Administrative Secretary/Coordinator

Jacksonville, United States

04/2020 - Current

OptumRx - Patient Advocate

Jacksonville, United States

08/2018 - 07/2019

Tutor Time - Lead Teacher

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

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Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

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Handled client correspondence and tracked records to foster office efficiency.

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Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.

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Coordinated travel arrangements by booking airfare, hotel and ground transportation.

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Responded to patient concerns and questions with compassionate and knowledgeable service.

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Entered details into computer systems and managed database of information.

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Worked effectively with staff from all departments to coordinate resolutions.

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Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.

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adwov3@r.postjobfree.com

904-***-****

Jacksonville, FL 32208

Skills

● Office Equipment Operation

● Multitasking and Time Management

● Resource Coordination and Allocation

● Administrative Management

● Strong Organizational Skills

● Confidentiality and Data Protection

Team Management, Administrative and

Office Support

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● Data Entry Documentation

Education

Jean Ribault Senior High School

Jacksonville

High School Diploma

Florida State College At Jacksonville

Jacksonville, FL

No Degree: Nursing

Jacksonville, United States

01/2016 - 11/2017

Medical Services - Referral Coordinator

Jacksonville, United States

01/2001 - 01/2003

● Create an atmosphere for conductive learning

● Ability to deal with challenging situations with a positive attitude Planned and implemented different daily activities to enhance overall development and growth of every student.

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Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.

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● Care coordination collaboration with physicians, patients and staff. Create referrals for the patients with the physicians, for precertifications from insurance companies.

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● A patient advocate and apply professional and ethical standards Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.

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● Scheduled appointments with specialists on behalf of clients.

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