Education
Community College of Baltimore Co.
Veterinary Assistant Program
Parkville High School
Math Science and Computer Science
National Honor Society President 2007
Skills
Customer Service
Microsoft Office
Database Management
Property/Casualty Insurance Pollution and Professional Liability
Data Entry
Quoting,invoices, endorsements
Hobbies
Homeschooling/ABA Therapy
Writing
Learning and teaching new information
Helping people
Jennifer Ignatowski
Client Services Representative
Email: ***********@*****.***
Phone number: 443-***-****
Address: 8032 Gray Haven Rd Baltimore, MD 21222
Website:(2) Jennifer Ignatowski LinkedIn
Experience
Personal And Family Insurance Services
Goldsborough Insurance Services 12/2013 - 06/2014
Answering phones, greet clients, auto and home insurance quoting, preparing renewal documents. Data Entry in TAM, composing letters, management of mail.
Client Services Representative
Dana Insurance, 08/2010 - 06/2013
Arranged form letters, invoices, reports in TAM (The Agency Manager) Integrated custom applications using TAM. Created database from government files in Microsoft Access. Represented company in meeting with clients and ASCNET of PA TAM meetings.
Prepared ACORD certificates.
Documented office meeting notes and calendar Oversaw hard file upkeep.
Communicated Maryland Department of Environment (MDE) guidelines and general
environmental insurance regulations to clients.
Managed client list for renewals of about 300 clients for Architect and Engineer
Professional Liability and Pollution Legal Liability including Above and
Underground Storage Tank insurance as well as Worker’s Compensation and Business
Owners Policies.
Quoted and underwrote with environmental insurance surplus lines carriers.
Facilitated new/renewal proposals for various petroleum marketers to ensure cost-effective coverage that meets MDE regulations or the needs of the consumer