Dorothy Frazier PO Box *** Branchland WV *****
********@******.***
Summary: Licensed Nursing Home Administrator and Licensed Social Worker with 20 years of relevant experience in clinical and legal settings including long term care. Provided regular ongoing direct social work services to diverse clientele. Developed and provide staff development and individual training to staff. Provided management as Interim Nursing Home Administrator as needed within AMFM company for several years before accepting a fulltime position. Developed psychosocial assessments. Developed and implemented process and work flow for centralized admissions and referrals as the HUB supervisor. Provided Trauma informed care training and assessment for diverse audiences. Develop/maintain operating budget. Staff and Census development as a primary focus. Assisted with legal services and advocacy. Excellent communication Skills. Good understanding of managerial skills, support services and case management. Member of WV Ombudsman Advisory Committee, ID/DD council, NASW Member, WVHCA Member
Skills:
Computer: Microsoft word, PowerPoint, PCC
Certifications: Red Cross CPR/First Aid, Bloodborne Pathogen and Oxygen administration instructor
Training Officer for Fire Services
Grant writing skills
WV Notary
Strong Customer Service Skills
Developing and maintaining community resources
Versatile team player
Certified first responder.
Pro Board Firefighter
Well Versed in Medicare/Medicaid policy and reimbursement
Licensure:
WV Licensed Social Worker
Licensed Nursing Home Administrator
Work Experience:
Executive Director at Wayne Nursing and Rehabilitation Center 2022-present
*Risk Management, Auditing for compliance
*Quality/Standards Assurance
*Developing and implementing policy for Quality Assurance, Compliance and Safety
*Maintain occupancy and census
*Assure timely and accurate billing
*Maintain financial compliance within a budget
*Assure customer satisfaction
*Marketing/public relations
*Minimize turn over
*Ensure employees are current with mandatory training
*Manage Survey process
*Reporting/investigating allegations of abuse and neglect
*Developed and implemented regulatory assessments
Social Services Liaison/ HUB Manger 2020-2022
*Ongoing development processes and work flow for Centralized Intake for admissions
*Recruit and train staff
*Developed and implemented policies and procedure
*Risk Management, Auditing for compliance
*Establish and maintain beneficial relationship with referral sources
*Securing payor sources for admissions
*Provide education/assistance to residents regarding insurance options for long term care
*Establishing and maintaining community resources
*Developed and implemented Inservice education upon request to referral source regarding admissions, securing and maintaining payor sources
Lincoln Nursing and Rehabilitation Center 2007-2020
Interim Executive Director as needed
Social Services Supervisor
*Provided psychosocial Support and other social work services to patients and families
*Liaison between nursing home staff, hospital staff and hospice staff
*Develop and implement social work plan of care, goals and makes recommendations based on
Patient/family needs within Interdisciplinary team approach
*Develop social work plan of care and discharge plans when appropriate
*Completed admissions and quarterly assessment for all patients including MDS
*Develop and implement facility wide corrective action plans.
*Responsible for applications for Medicaid, Social Security, and Veterans benefits
*Developed and Implemented Trauma Inform Care assessment and training
*Development of Assessments to meet State and Federal requirements
*Developed Care Plan library for Person Centered Care
*Staff recruitment and Retention
*Monitoring and implementations of budgets and policy and procedures
Lincoln Department of Human Resources 2000-2007
Social Worker/Youth Service Worker
*Provided regular ongoing direct social work services to individual and families in crisis.
*Participated in Multidisciplinary team approach with the court system to provide services to at risk families
*Responsible for all documentation presented to the court
*Maintained ongoing cooperative relationships with all disciplines to assure quality services to clientele
*Works directly with clients, families, schools, probation officers, attorneys, judges, and a variety of programs on a
regular basis to develop case plans that best suit the clients' needs and desired goals
*Performed all other duties as required
Education: Marshal University
BA Criminal Justice
BA Psychology
Reference: Available upon request