Telephone Operator Customer Service

Kelly Maleno

267-***-**** **********@*****.*** Phila, PA 19148

EXPERIENCE

ASSOCIATE, Robbinsville, Nj

Amazon,

Participated in team meetings, providing insights to improve operations. September 2018-Present

• Developed and presented reports to aid decision-making.

• Coordinated with vendors to support timely delivery of materials. TELEPHONE OPERATOR, Philadelphia, PA

Health connection corporation,

Answering/dispatching any/all emergency calls to Dr, hospital etc Schedule appointment for appointment, surgeries, test etc Billing

May 2000-January 2013

RECEPTIONIST ADMINISTRATOR, Philadelphia, PA

PA hospital,

Scheduling, billing/coding, ekg

Typing all reports

Filing

April 1995-March 2004

EDUCATION

PHYSICAL THERAPY, Philadelphia, PA

Hahnemann University, August 1992

SKILLS

Good Communication Skills Computer Customer Relationship Management Patient Evaluation Stocking And Replenishing Time Management Attention To Detail File And Records Management Customer Interaction Oral Communication Customer Service Orientation Order Fulfillment Verbal And Written Communication Work Planning And Prioritization

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