Service Representative Customer
Resume:
Eric Venegas
San Antonio, TX *****
**************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
STARTEK - San Antonio, TX
December 2019 to July 2020
I was in the spanish billing dept. I would explain any question the customer had regarding their bill or statement. I would also take English calls.
Collections Agent
Alliance Data - San Antonio, TX
September 2017 to July 2018
I would collect debts from customers who were behind on their accounts. Traffic operator- San Antonio traffic operator
Transguide - San Antonio, TX
April 2017 to September 2017
I had to monitor traffic throughout the city. If there were accidents in the city we would have to put the alerts on the billboards on the highway so drivers can be alerted. Customer Service Representative(Inbound)
Asurion/Atento - San Antonio, TX
May 2016 to April 2017
Providing world-class customer service experience for our customers by answering questionsand diffusing
frustrations. Build trust with our customers and provide quality results in an efficient manner by troubleshooting
software and appliances. Using advanced technical knowledge to solve technical support for programming and equipment issues. Answer a wide array of questions and provide education on complex issues, self-resolutions and offer value-added services. Millman
Gans Ink - San Antonio, TX
January 1997 to January 2016
I used to mix printing ink and distributed to many print shops in cities around the United States Cashier and Customer Service
Gans Ink
March 2005 to February 2006
HEB SanAntonio, TX
I would ring up mostly grocery items for the customer and I was also in the customer service department
handling checks, money orders and western union
Education
High School Diploma
Martin HighSchool - Laredo, TX
Skills
• Customer Service (5 years)
• Customer Service Representative (2 years)
• RECEPTIONIST (1 year)
• RETAIL SALES (3 years)
• Bilingual
• Call Center
Military Service
Branch: Army
Service Country: United States
Rank: Specialist
October 1990 to August 1996
My mos was a 92Y-Supply Specialist
Additional Information
Skills: Recently I have acquired excellent customer service representative skills and I am also bilingual. Idid
serve in the US Army for 6 years.
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