JJ Jamaya Jackson

Spring Valley, CA ***** 619-***-****

adwojr@r.postjobfree.com

PROFESSIONAL

SUMMARY

Resourceful employee able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals.

SKILLS Good with Numbers

Customer Order Fulfillment

Picking and Packing

Shipment Inspection

Handheld Computers

Order Checking

WORK HISTORY WAREHOUSE ASSOCIATE 11/2021 to CURRENT Amazon San Diego, CA

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Performed inventory control, such as counting and stocking merchandise. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Trained in Hero system to accurately assist outbound orders CASHIER 02/2020 to 06/2021

DDs Discount Spring Valley, CA

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases & locate items. Restocked and organized merchandise in front lanes. Mentored new team members on POS system operation, customer service strategies and sales goals.

Performed cash, card and check transactions to complete customer purchases.

Operated cash register to record transactions accurately and efficiently. Maintained current knowledge of store promotions and highlighted sales to customers.

SECRETARY 06/2017 to 12/2020

Mann Vs Pest San Diego, CA

Answered multi-line phone system and greeted callers enthusiastically. Scheduled appointments and conducted follow-up calls to clients. Maintained office supplies inventory by checking stock and ordering new supplies.

Provided clerical support to company employees by copying, faxing and filing documents.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

ASSISTANT MANAGER 01/2016 to 06/2017

Soapy Joe's Car Wash La Mesa, CA

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

OFFICE MANAGER 12/2007 to 06/2016

SD Union Fumigation San Diego, CA

Maintained computer and physical filing systems.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Coached new hires on company processes while managing employees to achieve maximum production.

Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities. Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

Coached employees through day-to-day work and complex problems. EDUCATION Bachelor of Science Operations Management Remington College, San Diego

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