Administrative Manager Cleaning Service
Resume:
John Kolenich
Administrative Manager
Edgewood, KY 41017
adwoi2@r.postjobfree.com
SUMMARY
Motivated and dynamic professional with more than 25 years of experience in management, coaching, problem resolution and mentoring; primarily in the sports industry. Exceptionally eager to learn and passionate about customer satisfaction. Successful in coordinating and managing multiple projects and priorities to accomplish organizational goals.
RELEVANT EXPERIENCE
Office Manager
Psychological Associates of Cincinnati — Kenwood, OH AUGUST 2022 - PRESENT
● Oversaw the scoring and administration of psychological testing for physician analysis.
● Assembled itemized statements, bills, invoices and insurance claims record services rendered.
● Coordinated patient appointments, diagnostic testing and mental health consultations.
● Guided patients to complete documents, case histories, or forms, such as intake or insurance forms.
● Led various clerical or administrative duties, such as ordering and maintaining an inventory of supplies.
Director and Department Manager, Tennis
Beechmont Racquet & Fitness — Cincinnati, OH
OCTOBER 2020 - AUGUST 2022
● Led a staff of more than ten coaches serving over 2,000 annual members and additional non-members.
● Audited attendance, hours worked, pay adjustments, and submitted bi-weekly payroll for coaching staff.
● Cultivated the development and management of the tennis and pickleball programming; inclusive of beginners through advanced players.
● Hire, supervise, and work with extended coaching staff.
● Modernized training direction, encouragement, motivation, and advice to players and staff.
● Boosted program attendance and staff attendance season over season. Owner and Sole Proprietor
Mr. John Cleaning Company — Edgewood, KY
OCTOBER 2017 - OCTOBER 2019
● Founded a professional commercial cleaning service for mid-market clients.
● Led account management, billing, scheduling, hiring, training, supply acquisitions, and bookkeeping including monthly payments of state sales taxes and subcontracted work payouts.
SKILLS
Active Listening
Collaboration
Communication
Constructive Coaching
Leadership
Performance Tracking
Prioritization
Problem Resolution
Organization
Relationship Building
Strategic Planning
Task Analysis
EDUCATION
Master of Arts, Clinical
Psychology
Xavier University
Cincinnati, OH
Bachelor of Science,
Psychology
John Carroll University
University Heights, OH
CLEARANCES
USTA Safe Play
HOBBIES & INTERESTS
Ardent pinochle player
Professional sports
enthusiast
Pickleball aficionado
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