MH
Michael Hernandez
Professional Summary
Extremely passionate and hard worker. Self-starter looking to grow with a trucking/delivery company long term. Goal-oriented. 3 Years of experience in In driving large vehicle and delivering to commercial and residential properties. Welcome complex and challenging obstacles. United States Army Veteran. Proven leader with excellent communicating, negotiation and closing skills. Self-motivated, outside sales professional experienced in both technical and non-technical, fast-paced team environments. Ability to utilize interpersonal skills, excellent time management and problem- solving skills. Best personal trait is bringing enthusiasm and eagerness to learn new skills. Focused on maximizing business success by capitalizing on sales and service opportunities. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Work History
Amazon - Delivery Driver
San Antonio, TX
03/2022 - Current
AM Ecommerce - Sales Executive
San Antonio, TX
Loaded truck and properly secured items to prevent damage for deliveries.
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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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Operated vehicle safely in highly congested areas with no traffic violations.
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● Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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● Kept detailed mileage and fuel reports to track overall fuel costs.
● Expedited deliveries to meet customer deadlines and requirements. Managed customer inquiries and complaints in polite and professional manner.
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adwohi@r.postjobfree.com
San Antonio, TX 78224
Skills
● Proficient map reading
● Efficient work ethic
Excellent Team Leader Skills, Great at
Assessing and Controlling Situations,
work well under pressure, Ability to
Work well with various personalities,
Great communication skills, Proper
training/experience with financial
systems and mechanical maintenance.
Excellent organizational skills,
constantly working to raise
performance standards.
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Proficient in MS Office; Word Access,
Power Point, Excel, Microsoft Outlook.
Microsoft edge
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Interpersonal and Written
Communication
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● Business Development and Planning
● Sales and Marketing
● Retail Knowledge
Education
01/2021
DeVry University
San Antonio, TX
Bachelor of Business Science: Business
Administration
● Dean's List 3rd,4th semester 2020-2021
● 3.7 GPA
01/2019 - Current
Phenix Architecture - Driver, Warehouse Orders/ Assembler San Antonio, Texas
12/2015 - 01/2017
United States Army - Team Leader
El Paso, TX
08/2012 - 12/2015
Achieved sales goals and service targets by cultivating and securing new customer relationships.
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Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
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Researched sales opportunities and possible leads to exceed sales goals and increase profits.
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Analyzed past sales data and team performance to develop realistic sales goals.
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Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
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Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
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● Phenix Architecture
Delivered multiple trips weekly of assembled high quality furniture without incidence to commercial and residential clients.
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Increased number of installs by utilizing new methods to cut time of install as well as pre route planning to efficiently increase deliveries from 1 daily to 2-3 made per day.
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Assembled cabinets, tables, closets, and other various types of high- quality furniture
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Monitored installation of cabinetry and furniture pieces on construction sites,
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Mentored and guided employees to foster proper completion of assigned duties.
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Established open and professional relationships with team members to achieve quick resolutions for various issues.
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Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
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Built strong relationships with team members and leaders through positive attitude and attentive response.
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● Led team of 5-7 members while providing exceptional service. Demonstrated knowledge of company mission and goals and mentored soldiers in reaching objectives aligned with company core values.
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Facilitated training for team members through daily coaching and regular performance appraisals.
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Maximized efficiency by removing safety hazards and debris from work areas.
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Initiated timely response to emails, voicemails and written correspondence.
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01/2021
Devry University
San Antonio, TX
Bachelor of Business Science: Computer
Networking Course
11/2020
Leadership And Excellence Training
San Antonio, TX
No Degree: Organizational Leadership
06/2012
Southwest Preparatory High School
San Antonio, TX
High School Diploma
Relevant Coursework: Business
computer course. & Entrepreneur excel
program
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