J Scott Odom

**** ****** ***** **,

Unit B, Austin, TX 78729

512-***-****

adwogy@r.postjobfree.com

Summary:

•Perform FW BIOS updates on systems for use in testing.

•Performed mechanical and electrical testing on systems.

•Documented failures and ordered parts for replacement

•Helped update HW and integrate into current testing

•Worked with other engineers to resolve issues

•Solved problems with no supervision

•Experienced in benchmark testing with multiple variations of hardware for driver compliance, testing included multiple operating system platforms.

•Practical experience in reworking boards using soldering skills as needed.

•Very good in loading BIOS and Firmware per board type/specification.

•Responsible for updating BIOS, CPLD and OS drivers for all systems under test.

•Experience using Dell iDrac and Racadm server interfaces

•Experience analyzing network protocols using CIM, SMBUS and PLDM

•Well-versed in using signal analyzers, oscilloscopes, multi-meters and performed soldering rework.

•Extensive experience in the computer industry including testing, debugging, configuring, installing, and setting up/updating firmware, software, and hardware.

•Extensive knowledge of Windows Operating Systems with hands on experience from Win 3.1 to Server 2K12, plus Linux experience.

•Basic experience with C++, Visual Basic and Python

Skills:

•VB, PL/SQL

•Microsoft Windows 3.11- Win8, Microsoft Server 2003, 2008 and 2012

•Microsoft Office Suite

•Linux Operating Systems

•Various Benchmark Utilities

•MS Visual Studio 6.0

•Expandable MRP System

Education:

•A+ Certification 1/1998

•AAS Degree, I.T.T. Technical Institute/1992

•Austin Community College - IT Professional Degree / not completed

Experience:

PRI Global (Contractor at Dell), Austin, TX 3/2022 – 1/2023

Engineering Technician

Setup and test laptops and tablets

Inspect systems for damage

Reinstall OS, update drivers, Bios and windows update.

Ship completed systems to customers

Receive responses from customers and update Engineering

Infotree Inc. (Contractor at Intel), Austin, TX 12/2020 – 12/2021

Consultant II

Setup host systems, load OS and tools

Setup platforms for Power on and debug

Configure SW and test host/platform config

Setup Raritan KVM and test connection

Setup OS for Platform and test for boot to OS

Troubleshoot issues that arise from test setup

Move systems as needed

Setup thermal heads for temp analysis

Manage parts (CPU’s, PCH, boards)

Check new platforms for ECN’s and put into rework when required

Help engineers working remotely with HW, SW and test setup and execution

Update Bios and SW as needed

AMD Inc. (Contractor Mindlance), Austin, TX 4/2019 - 11/2019

SW Technician

Responsibilities:

Performed daily updates of Bios and Driver for system test

Created test plans in ATM2 application

Used Apex to access and run automated tests

Used Raritan system to access Desktops needed for testing

Updated HP systems through HP Support Assist SW

Entered daily updates to Team lead

Used debug tools such as Event Veiwer

Test systems using test case for accuracy and application

Use SW tools to test OS for feature enhancements and feature repairs

Worked with system engineers to debug system failures

Dell Computer Corp. (Contractor Randstad), Austin, TX 6/2015 – 3/2019

Senior SW Engineer

Responsibilities:

Perform Win10, Win8.1 and Win7 FIDA Downloads with specific features/apps for MS Validation

Perform FW Bios updates on systems for use in testing

Use PQM, Agile and Agility to help create Dell factory Downloads and retrieve drivers for Test systems

Test systems using test case for accuracy and application

Test different setups and drives such as SSD and NVME

Perform Performance Assessment testing on validation systems for Microsoft certification

Use Vantage SW to create SDR for specific Desktop and laptop systems used for validation of SRV’s

Manually load SDR using USB FIDA key to choose features needed in testing

Interact with Dell personnel remotely for SW validation

Work with others to help resolve factory SW installation issues

Support other Engineers needing factory SW DL’s on test systems

Work with other Engineers to keep up to date with current Microsoft OS features

Use SW tools to test OS for feature enhancements and feature repairs

Manage time for accurate project completion

Intel, Inc., (Contractor Experis) 5/2015 – 6/2015

Tech Support Technician III

Responsibilities:

Configure and Setup Network Equipment which includes:

Switch setup and configuration

Networking Devices setup and configuration

Server setup and configuration

Installing systems into rack and labeling cables

Troubleshoot and repair networking issues

HP Inc. (Contractor KForce), Austin, TX 3/2015 – 4/2015

Windows Server Administrator Engineer

Responsibilities:

Work on windows project updating Windows/Linux systems

Update server using automation tool with authorized Windows build

Used HP Server Automation tool to update and track server builds

Used VMWare/VSphere for Virtual machines for tracking and validating server components

Run SW and Patch Compliance and verify/remediate policies

Check all builds for proper IP, Subnet, Domain and Serial Number prior to starting SW builds

Use Spreadsheet to track and validate builds in process

Work with team members to help troubleshoot issues from no connectivity to minor changes in SW\HW and to help repair servers

Manage time/bandwidth with other groups to complete duties specified in the time required

Dell Computer Corp. (Contractor IMC), Austin, TX 2/2012 – 1/2015

SW Validation Engineering Technician

Responsibilities:

Perform FW updates on CMC, Bios, Perc, iDrac and other components as needed

Create and run Test Cases valid for PSU DC testing w/ Noble Server Chassis

Install and update AD software and users

Tested on Dell PowerEdge Servers

Integral part of a project scrum test team working closely with feature development engineers

Run Validation test cases on Monolithic and Modular 12G/13G servers

Use CMC GUI to perform Test Case Scenarios and to verify output

Use CLI/Racadm commands to access CMC to perform Test Case scenarios and to verify output

Access CMC through Putty/telnet to update and perform Test Case scenarios

Create and update user Stories using Rally SW

Administered MS Exchange Server 2010

Created PP, Excel and Word documents using Office 365 for process improvement and Scrum validation

Setup servers with Active Directory to support operations

Use Agile to find and implement FW updates and defect definition

Use Test Manager to create new test cases and validate current test runs

Use Racadm commands to retrieve information from test runs and to run scripts

Update OS on Servers as needed

Modify test scripts to run BAT files and access Server Enclosure via CLI

Save, access and review log files to verify failures pertaining to SUT's

Intel, Inc., Austin, TX (Contractor Kelly Technical Services) 11/2011 – 2/2012

HW Technician III

Responsibilities:

Setup and Test DUT for post Silicon Validation

Configure hardware and software for test and debug

Load Bios and Firmware per board type/specification

Use oscilloscope for testing signal integrity on devices

Perform Technical analysis on defective sockets used in testing

Perform ECN’s on all test boards

Update lab PC’s for IT compliance

Dell Computer Corp, Austin, TX 3/2011 – 11/2011

Design Engineering Technician

Responsibilities:

Perform Signal Integrity tests on Rack and Blade server Network cards

Upgrade and test server systems

Update Bios, CPLD, iDRAC and OS drivers for all systems under test

Use Noble GUI to setup and update Blade systems

Perform performance, sustaining and signal integrity testing

Use Oscilloscopes, Logic Analyzer and Multi meters to test and debug systems

Rework boards using soldering skills as needed

Prepare systems for return to vendors and perform light shipping duties

Intel, Inc., Austin, TX 6/2010 – 3/2011

HW Technician III

Responsibilities:

Setup and Test DUT for post Silicon Validation

Configure hardware and software for test and debug

Load Bios and Firmware per board type/specification

Use oscilloscope for testing signal integrity on devices

Perform Technical analysis on defective sockets used in testing

Perform ECN’s on all test boards

Update lab PC’s for IT compliance

Freescale Inc., Austin, TX 5/2007 - 3/2009

Hardware/Software Validation/QA Technician

Responsibilities:

Tested current SDK for MP3 projects, updated, and maintained test reports

Set up network and configured computers for computer lab

Configured software and hardware for testing

Maintained test computers and software

Used work specified Benchmarks, utilities, schematics and drawings for test and debug

Installed computer hard drives, sound cards, PC’s and Mac’s, and many software applications

Managed and regressed software bugs

Used oscilloscopes for testing signal integrity on devices

Maintain defect database (Jira) and validated bug fixes

Installed and Setup Windows Logo Kit - Device Test Manager

Worked in a Windows XP and Vista environment

Dell Computer Corp., Austin, TX 8/2006 - 4/2007

Hardware/Software Engineering Technician

Responsibilities:

Tested computers and computer hardware to verify technical issues

Troubleshot failed hardware to device level

Tested driver and Bios for compliance, updated when necessary

Used work specified Benchmarks, utilities, schematics and drawings in order to debug

Recorded findings for failure fault analysis

Tracked all similar issue’s and presents recommendations for chassis improvement or part replacement throughout product launch cycle

Created and maintained Excel spreadsheets and Power Point presentations

Upgrade Dell servers for testing and troubleshooting

Worked with Windows Operating Systems

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