Management Consultant Risk Manager
Resume:
TOMMY SMITH
***************@*****.***
EXPERIENCE
UNITED STATES AIR FORCE
United States Airman 1969-1974
US Air Force Technical School via McDonnell Douglas Aircraft School - Attended 38+ week technical repair program and educated in high altitude surveillance aircrafts, including F101 fighter, F101 reconnaissance, helicopters, missiles, C130, and others. Acquired secret security clearance for flightline and missile silo entry. Coordinated with AGE (Aerospace Ground Equipment) aircraft takeoff and recovery to ensure proper handling and safety, and to maintain function of aircraft. Obtained safety driving certificate for moving flight line equipment and vehicles on flightline. Achieved Traffic Safety Certificate (1969) from Chanute Technical Training Center at Chanute Air Force Base in Illinois – qualifying as a member of Air Force Traffic Accident Prevention Team. Designated member of Military Metallurgy Branch - anything to do with repairs of anything metal, repair and replace damaged aircraft due to live fire, or needing new functional equipment, including making whole new wings on planes; maintenance and repairs for planes/helicopters via tech orders. United States Airman – Sergeant
Troubleshoot technical and physical repairs; check off via Phase Inspections to ensure complete assessment of aircraft functionality and safety. Mission was to keep aircraft safe and ready to fly, and ready for duty prior to sorties or missions. Honorable Discharge 1974
MISSOURI PACIFIC/UNION PACIFIC RAILROAD
Trainman (6 years) 1971-1992
Performed everyday rail service duties. Carried out initial job to be completed per conductor – classification of rail cars to appropriate facilities, met with industry leaders (General Electric, General Motors, International Paper [lumber or paper]); responsible for weighing cars at scales, ensuring freight was at proper weight and within safety limits according to design of rail car. Assisted Conductor with operation of train. Conductor (15 years)
Continued tasks done as Trainman. Responsible for three Brakemen, one Fireman, and one Engineer. Ensured all everyday tasks were completed to safeguard the “Safety and Rules Compliance“. Followed all FRA (Federal Railroad Administration) laws, regulations, and protocols at all times. Responsible for proper handling, training, and directing protocols as situations arise. Ensured timely operation of train. Communicated effectively with other Railroad crew members any changes in routing and schedules, and adhering to instructions given by dispatchers and yardmasters. Performed pre-check train inspection and directed Prior To Departure briefings, Daily Safety briefings, as well as daily On-site Job briefings. Monitored tracks for route signals and potential obstructions. Monitored daily operations of safety and compliance, as well as job duties of remainder of crew according to US Rail Code. “Movement and safety of the train is vested in the Conductor.“ WINTER WINGS
Resort Owner 1983-1991
Owner operator of waterfowl hunting guide service in Arkansas via onsite locations at Cache and White Rivers. Planned and executed excursions for hunting enthusiasts. Developed joint venture with lodging at La Quinta Inn in North Little Rock, Arkansas. Responsible for pinpointing the ultimate and legal sites for waterfowl hunting, as well as obtaining any approvals or licenses necessary to bring hunters. Provided lodging and meals for clients. Managed operation with new clients, while maintained returning clientele from many areas in Arkansas, Georgia, Mississippi, Alabama, Texas, Indiana, and Tennessee. Invited to and publicly spoke at Regional and State Ducks Unlimited promotional events. FARMERS INSURANCE GROUP
Agency Owner, North Little Rock, AR 1991-2003
Recruited initially by Farmers Insurance Group, and subsequently obtained multiline licensures issued through Arkansas Department of Insurance: Property, Casualty, Life, Health and Accident. Increased client retention and maintained all lines of profit. Developed coverage plans to match the necessities of clients. Identified sales opportunities for insurance plans and oversaw portfolio of clients. Evaluated properties as well as current conditions to further decide potential for risk. Licensed agent with Arkansas Blue Cross Blue Shield, United Healthcare, and several others. Worked with brokers to secure other lines of insurance. Achieved LUTC (Life Underwriter Training Counsel) designation. Designed and presented Driver Safety programs to students and faculty of high school programs locally. Built secure working relationship with: Blue Cross Blue Shield, United Healthcare, Underwriting and Claims Departments, Fraud Division, and many others. Communicated via verbal and written correspondence with Underwriting team to evaluate insurability of risk. Consulted with Underwriting team regarding measuring profitability to examine areas of improvement. Insured contractor license bonds for municipalities and licensed performance bonds. Awards received:
High Sales Award for large commercial real estate as Top Commercial Producer for Arkansas and Oklahoma.
Topper Club Award for exceeding and maintain top sales and top profitability. Received this award three times, as well as achieved incentive bonus for Topper Club.
JAMES GREENE & ASSOCIATES
Special Accounts Division Agent, Sherwood, AR 2003-2022 Multiline agent for Brotherhood Mutual Insurance Company, Philadelphia Insurance Companies, Hartford Insurance Companies, Markel Insurance, FEMA, and other smaller brokered companies. Expert in church and nonprofit insurance sales, Territory Risk Manager, Consultant, and Field Risk Manager for Arkansas and Texas. Provide impressive and tailored church security training. Guide clients in taking appropriate actions to guard their organization. Special Accounts Agent and Risk Management Consultant for seven states: Arkansas, Texas, Mississippi, Tennessee, Kansas, Kentucky, and Missouri. Manage combined $1 billion in building and property valuation. Conduct location specific workshops, and planning for onsite policies and procedures. Assist in training of new and existing personnel in office as well as in field, concerning exposure risk assessment, and estimations to determine property risk values, training with Apex, identifying in properly evaluating risk, and determining appropriate placement of risk.
FEMA Flood Risk Qualified - Field risk assessment for flood insurance coverage, including elevation certificates and diagrams for flood zone map criterion.
**Commended by Supervisors for service, dedication, vast knowledge base, excellent relationships with coworkers and clientele, and expert judgement and insight.
Education/insurance education:
University of Arkansas at Little Rock
Educated and experienced in Building and Roofing construction, and identification of wind and hail damage for residential and commercial properties.
Knowledgeable in Stucco, EIFS, Dryvit metals, and other methods of commercial construction.
Knowledgeable in MSB (Marshall & Swift/Boeckh), cost estimator in relation to commercial, residential, and incidental dwellings.
Maintained all original licenses with continuing educational requirements for 30+ years. RECENT SOFTWARE/PROGRAMS
Apex EDI, EPIC, as well as company specific forms for: Farmers Insurance Group, Brotherhood Mutual Insurance Company, Philadelphia Insurance Companies, Hartford Insurance Companies, Markel Insurance, and many others. REFERENCES
Jeff Twitty – Agency Owner, Farmers Insurance Group, Jacksonville – 501-***-**** Janice Smith – Executive Vice President, James Greene & Associates – 501-***-****, x113; ******@**************.*** Becky Uptergrove – Marketing/Underwriting, James Greene & Associates – 501-***-****, x125; ***********@**************.*** Natalie Holderfield – Vice President of Operations, James Greene & Associates – 501-***-****, x150; ************@**************.*** Jim Hensley – Owner, Hensley Law Firm, PA, – 501-***-**** Hurston Cook – Union Pacific Railroad (42 years) – 501-***-**** Katie Franklin – Client Services Manager, James Greene & Associates – 501-***-****, x127; *********@**************.*** LICENSURE
Current License: 1671858 – issued via State of Arkansas Insurance Department
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