GIGI C. MATHIS
*** ******** **. *.*., LA *****
*****************@***.***
As a self-motivated, flexible, and productive individual, I am seeking a data entry position that allows me to work from home, utilizing my skills to contribute to the culture of a professional organization with high standards.
EXPERIENCE
UNITED STATES POSTAL SERVICE
VEHICLE MAINTENANCE CLERK
03.2019-04.2022
General clerical duties
Prepared and/or generated various reports
Prepared purchase requisitions and coordinated and expedited approvals
Maintained budgetary records and provided follow up with internal and external partners
Maintained files and inventory records of orders placed and received
Prepared summary reports of transportation and maintenance costs
Research availability and source of purchase for emergency and critical spare and repair parts
Data entry of maintenance records on 550 vehicles and monthly report of vehicle inventory as communicated with local post offices
Processed and submitted bills for payment in government system (EBUY+) and reconciled credit cards and paid vendors through online billing system
Coordinated OSHA safety requirements
WINDOW CLERK
01.2017-03.2019
Greeted customers and handled all purchasing needs
Processed all incoming and outgoing packages timely
Processed returned/mis-sent mail and packages
Scanned confirmation of mail and maintained reports of mail piece counts
Handled PO Box delivery mail and PO Box maintenance
Stocked lobby merchandise
CALLER SERVICE WINDOW CLERK
01.26.2019-03.2019 (Detail)
Maintained customer permit records and prepared customer accounts audit reports
Kept daily count of business reply mail debit and credit transactions
Measured customer mail and converted to piece count
Documented types of mail by zip codes
Copied and scanned Express and Certified mail tracking documentation
Expeditiously processed incoming mail prior to customers’ arrival and assisted customers picking up mail
Data entry of various reports
ADMINISTRATIVE ASSISTANT TO PLANT MANAGER
06.2012-04.2013 (Detail)
General clerical duties
Planned and arranged teleconferences and meetings
Monitored the issuance and completion of suspense item
Reconciled credit cards assigned to Plant Mgr.
Arranged travel and submitted travel reimbursement through ETravel system for Plant Mgr.
Acted as liaison between local Customer Service Operations and Baton Rouge Plant relative to joint initiatives
Worked with Union Officials, Human Resources, Labor Relations and employees to relay and request information involving local Processing and Distribution Operations and union communication and grievances
Trouble shoot computer technical problems and/or communicate with help desk
Reviewed materials for Plant Mgr.’s signature for accuracy, completeness and format
Produced reports, letters and other documentation using word processing
Took meeting minutes, filed and/or forwarded to appropriate departments
RETAIL SPECIALIST
11.2009-03.2010 (Detail)
General clerical duties
Inspected Contract Postal Unit (CPU) installations, audits and service calls
Audited stamp stock
Arranged CPU training for clerks
Trained window clerks for WAIT TIME IN LINE (WTIL) by teleconference
Researched and retrieved pertinent documentation (demographics, budget info., monthly bills, clerks and Mgr.’s salary) to prove postal facilities’ non-profitability
Assisted with closing or relocating postal facilities
Assisted with planning layout for postal lobby renovations
Assisted with customer passports
MAILHANDLER
03.1999-01.2017
Processed all incoming and outgoing mail for dispatch
Printed and scanned placards for dispatch
Loaded and unloaded trucks using a forklift
Used a forklift to stage mail in appropriate areas for processing
Attended driver safety training
EDUCATION
BOOKKEEPING AND WORD PROCESSING, great plains vo-tech - certificate
GENERAL STUDIES, SOUTHERN UNIVERSITY BATON ROUGE
HIGH SCHOOL DIPLOMA, port allen high school
SKILLS
*Data entry-Oracle Operating System
*Microsoft Word *Excel Spreadsheet
HOBBIES/ACTIVITIES:
Genealogy, Exercise & Fitness, Gardening
Activities:
Christmas Angel Gift Donations Coordinator
Gifts to Troops Project Coordinator
Southern University ARMY ROTC Scholarship Coordinator
SPECIAL AWARDS/RECOGNITIONS:
Express Mail Spot Award
10 Star Customer Service Award
Veterans Appreciation Award
Breakthrough Productivity Initiative (BPI) Award