Licensed Optician Customer Service

Tito Oliver

**** * **** *****

Phoenix, AZ ****3

Cell: 313-***-****

Professional Summary

My name is Tito Oliver, i'm a Licensed Optician, very detail oriented,I hold a Doctrates in Biblical studies. I also have skills in teaching, counseling,semi-truck driving ( no cdla license)(permit only).As well as pit driving. I'm 48 years of age and highly teachable and dependable, an asset to any company.

Detail-oriented [Job Title] offering skills in supporting users with technical knowledge and troubleshooting abilities. Relate well to customers of all ability levels and backgrounds. Improve performance through skilled updates and repairs.

Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities.

Talented [Job Title] skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

Focused [Job Title] delivers consistent and professional work for every assignment. Offers [Number]+ years in [Type] industry environments and top-notch abilities in [Skill] and [Skill]. Trained in [Area of expertise].

Skills

Licensed optician

Supervisor

Detail oriented

Semi Driving

Pit Driver

Teaching

Counseling

Communication

Experience

August 2020 to Current

AMAZON Phoenix, AZ

Inbound Stower/picker/packer/pit Driver/Transportation Associate

Maintained detailed records of daily support activities and resolutions.

Helped users via telephone to diagnose and triage problems.

Answered user inquiries regarding computer software or hardware operation to resolve problems.

Managed system performance by monitoring operations and correcting routine issues.

Helped team handle high-volume work by prioritizing tasks and organizing supplies.

Contributed ideas for improving work processes.

Developed solid relationships with staff, customers, and vendors.

Protected company and customer data by following information policies.

Monitored employees and guests to prevent theft.

Transported items using forklifts and pallet jacks.

Boosted efficiency by keeping work areas clean, tidy, and free of debris.

Collaborated with team members to meet daily demands and handle challenging projects.

Diagnosed and resolved faults based on technical knowledge and use of pre-scripted repair trees.

Education

July 2021 Detroit training center Detroit, MI

Learned PRE-TRIP INSPECTION,GEARS (manual driving),MANEUVERS INCLUDING ( Off-set, straight Backing and 90 degree alley docking),attained road driving experience (720 hours of training) from March 7,2021-JULY 7,2021. are yet to test for Cdla lincense due to hardship emergency move to phoenix, Arizona on JULY 10,2021.

May 2015 Calvary Christian college Kalamazoo, MI

Associate-DOCTRATES

DOCTRATES IN BIBLICAL STUDIES, License to preach, teach, counsel,address theological philosophy and more. such as the break down of scripture including timelines, language(GREEK,LATIN,ARMAIC,HEBREW)

June 2006 Michigan state industries Jackson, MI

Optical theory

worked in the optical field until, aquireing a job with MICHIGAN STATE INDUSTRIES ON APRIL 1,2010 and worked there until aquireing a SUPERVISOR POSITION IN 2013,having utilized such skills as the generation of optical lenses,prescription reading,lensometer reading,lense blocking,lense cutting and fitting, optical frame fitting and conforming,frame repair.ATTAINED ABO CERTIFICATION IN 2016.

[Number] GPA

[Specialty Institute, College or University Name], [Field of Study]: [Degree]

Continuing education in [area]

Coursework in [specialized courses]

Top [number] % in class

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