Customer service

Sheri Darby

**** ****** **., *** ******, La. **560 337-***-**** *************@*****.***

Professional Summary

Energetic individual with enthusiasm and aspiration to work hard. Punctual and reliable.

Skills

Dental Assistant

Sterilization

Chemical and Biological testing

Inventory

Patient Care

Equipment monitoring

Proper storage procedures

Preventative maintenance

Materials inspection

Equipment setup

Research and trend analysis

Strong verbal communication

Patient education and advocacy

Individual and group instruction

Policy implementation

Materials handling

Client assessment and analysis

Customer Service

Work History

Expanded Duty Dental Assistant, 08/2015 to 01/2019

St Martinville Comprehensive Clinic – St Martinville, LA

Setting-up Procedures

Restorations

Sterilization

Rx

X-Rays

Simple and Surgical Extractions

EHS, MediaDent, Dentrex

Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.

Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.

Educated patients on postoperative care, including how to protect dental work and boost healing.

Took bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.

Home Health Care Aide, 10/2013 to 11/2015

Arc Of Acadiana – New Iberia, LA

Assisted disabled clients in any way necessary to facilitate independence and well-being.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Maintained clean, safe and well-organized patient environment.

Customer Service, 09/2011 to 09/2014

Albertsons Grocery Store – Broussard, LA

Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Alternated goods in inventory by observing “first in, first out” approach to keep shelves organized and properly stocked.

Helped customers locate desired items and transfer oversized items to vehicles.

Cut meats to customer specifications and answered questions about specialty products.

Consulted with customers to discuss available meats, including different cuts and options such as organic, grass-fed and grass-finished beef.

Followed proper safety, handling and cross-contamination procedures.

Maintenance And Grounds Keeper, 05/2005 to 10/2007

Nativity of Our Lady Church – New Iberia, LA

Pressure Washing

Painting

Pruning

Planting

Grass Cutting

Vacuuming

Mopping

Repairs

Education

Certification: Sterilization

New York Institute of Career Development - Online Coarse

Continued education in Sterilization. Completion scheduled for 10/2019

Certification: Expanded Duty Dental Assistant, 2016

LSU of Louisiana - Lafayette Louisiana

Continuing education in Dental

Dental Assistant Program Certificate of Completion: Dental Assisting, 04/2015

Academy of Acadiana - New Iberia, LA

Certification: Patient Care Technician, 08/2011

Acadiana Technical Collage Evangeline Campus - St Martinville,La

Coursework in Phlebotomy, EKG and CNA

CNA Certification expired

GED: 03/2010

Acadiana Technical Collage Evangeline Campus - St Martinville, La

Affiliations

Radiology

Expanded Duty Dental Assistant (EDDA)

CPR

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