Customer Service Assistant Manager
Resume:
Hi! My name is Cassandra. Here is a little information to help
you get to know me.
I am 25 years old and live in the Oklahoma City Metro Area. I am heavily experienced in face to face client services as well as remote work. I enjoy working with people very much in a professional setting and have been told I have a knack for it, and always have a smile on my face. I am looking for opportunity to grow in my field or possibly even something new. I am very eager to learn as much as I can to be as useful as I can be. I have worked with all types of clientele, from business owners to the every day Joe. There are not a lot of people I don’t get along with. My future goal is to be able to grow with a company and continue to specialize in maintaining customer relations and loyalty. I am extremely responsive with my email and phone, so I am never hard to get a hold of. I am looking forward to meeting you and finding an employer that I mesh well with.
EDUCATION
DECEMBER 2021
STONE PROPERTY & CASUALTY LICENSING PROGRAM
2012 – 2016 SHAWNEE HIGH SCHOOL/EXCEL EDUCATION
WORK EXPERIENCE
OCTOBER 26, 2021 – PRESENT
PERSONAL LINES PRODUCER/CSR @
MULTI COUNTY INSURANCE, SHAWNEE, OK
MAY 15, 2018 – OCTOBER 26, 2021
ASSISTANT MANAGER @ MAZZIO’S LLC, SHAWNEE, OK
JOB SKILLS
• PROPERTY & CASUALTY LICENSE
• CUSTOMER SERVICE
• CLIENT ACCOUNT MANAGEMENT
• PAYMENT PROCESSING
• ENDORSEMENT QUOTING AND PROCESSING
• FILING PAPERWORK
• COMPUTER SAVVY/KNOWLEDGABLE
• FAST PACED LEARNER
• MANAGEMENT EXPERIENCE
• STAFFING EXPERIENCE
• PRODUCT ORDERING/BUDGETING
• COMMUNICATION/EMAIL FOLLOW UP
• INTERPERSONAL SKILLS
• TIME MANAGEMENT
• PRODUCT SALES
• EMPLOYEE TRAINING
CASSANDRA
MISA
Oklahoma City Metro
cassandramisa221@gmail
https://www.linkedin.com/
mwlite/in/cassandra-misa-
890730221
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