Service Representative Medical Billing

DANIELLE MILLER

PO Box **** North Bergen NJ ***** 917-***-**** *******@*****.***

OBJECTIVE

To obtain a customer service representative position where I can utilize my excellent communication skills and problem-solving abilities to provide exceptional service to clients.

EXPERIENCE

Customer Service Representative Medical Billing Lackawanna Dermatology

Answered customer inquiries regarding products and services

Resolved customer complaints and issues in a timely and professional manner

Maintained accurate records of customer interactions and transactions

Collaborated with team members to improve customer service processes and procedures

Customer Associate & Receptionist Medical Billing Ulster Medical Surgical Specialists

Assisted patients with product selection and provided product knowledge

Processed sales transactions and handled cash and credit card payments

Provided outstanding customer service by greeting and engaging with patients to determine their needs

Coordinated with management to ensure adequate inventory levels and stocked shelves

EDUCATION

Wallkill High School Graduate Some College major in Marketing Certification in Medical Billing & Coding

SKILLS

Strong verbal and written communication skills

Excellent problem-solving abilities

Ability to work independently and as part of a team

Attention to detail and excellent organizational skills

Proficient in Microsoft Office and customer relationship management software

References Available Upon Request

Contact this candidate