KEENAN TRUONG adwo5e@r.postjobfree.com

808-***-****

EXPERIENCE

MENZIES AVIATION

Denver — Ramp Lead

MARCH 2022 - PRESENT

Furthered skills in customer service, efficiency, accuracy, and teamwork and developed additional skills in leadership. Responsibilities include loading / unloading baggage and cargo and transporting between baggage claim areas using mobile machinery. Added duties include delegating tasks among the team, running / leading flights, and communicating with pilots and Airport Operations / Air Traffic Control. HURLEY

Honolulu — Supervisor

MAY 2019 - MAY 2021

Furthered skills in customer service, efficiency, accuracy, leadership, and teamwork. Responsibilities included delegating tasks, operating POS systems, verifying deposits, receiving and managing stock / deliveries, performing opening and closing procedures, as well as assisting with scheduling.

SWISSPORT

Honolulu & Denver — Ramp Agent

JANUARY 2019 - FEBRUARY 2022

Furthered skills in customer service, efficiency, accuracy, and teamwork. Responsibilities included loading / unloading baggage and cargo and transporting between baggage claim areas using mobile machinery. CFI (COMMODITY FORWARDERS INC)

Honolulu — Warehouse

JANUARY 2018 - JULY 2018

Developed skills and fulfilled duties in stocking and managing inventory, receiving and delivering cargo, and safely operating a forklift in a warehouse environment.

AMERICAN AIRLINES

Honolulu — Customer & Baggage Service

NOVEMBER 2012 - JULY 2018

Developed skills in customer service, efficiency, accuracy, and teamwork. Responsibilities included safely assisting customers between ticket counters, gates, pre-boarding, and deplaning. As well as transporting luggage and various cargo between departing planes and baggage claim. CERTIFICATIONS

FORKLIFT

AIRCRAFT MARSHALING

AIRCRAFT SECURITY SEARCH

AIRCRAFT TOWING / PUSHING

EDUCATION

HAWAII NATIONAL GUARD

YOUTH CHALLENGE ACADEMY

2008

REFERENCES

AUSTIN WIE

CUSTOMER EXPERIENCE GUIDE:

PATAGONIA

808-***-****

CHRIS TRAN

OWNER / TATTOO ARTIST

303-***-****

JACE YAMAMOTO

TATTOO ARTIST

808-***-****

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